Clinical IT Systems Analyst & BA

Socket.dev; Bedford; Hybrid; CAD 76,000 - 93,000; Full time

Benefits offered by this job

Health, dental & travel insurance

Defined benefit pension plan

Job summary

Socket.dev is seeking an IM/IT Systems Analyst / Business Analyst to join Nova Scotia Health in a hybrid role. You will gather requirements, test, implement and support clinical information systems, coordinating with clinical and business stakeholders across the province.

The role emphasizes data retrieval, issue resolution, documentation, and configuration management, with a focus on ITIL-aligned processes and strong communication skills.

Qualifications

• Degree or diploma in Information Technology, Business Analysis or Health-related discipline.
• 1-3 years’ experience in application programming, systems analysis, business analysis or systems support an asset.
• Experience with EMRs (Telus Med Access and/or QHR Accuro) is a strong asset.
• Experience with healthcare information systems and terminology is an asset.
• Experience in healthcare/clinical settings is an asset.
• ITIL/PMP/change management certification is an asset.
• Experience supporting clinical application systems in a complex health care environment is an asset.
• Ability to troubleshoot and document issues and implement resolutions.
• Strong written and verbal communication and interpersonal skills.
• Experience documenting summaries from evaluation and analysis is an asset.

Responsibilities

• Gather requirements, conduct testing, implement and maintain clinical information systems.
• Provide ongoing support and troubleshoot application errors and system issues.
• Develop materials and communicate system changes to end users.
• Maintain all system configuration items in line with best practices and approvals.

Skills

Strong communication

Written communication

Verbal communication

Interpersonal skills

Collaboration

Organizational skills

French preferred

Education

Information Technology degree or Health IT discipline

Tools

Telus Med Access (EMR)

QHR Accuro

Job description

Socket.dev is seeking an IM/IT Systems Analyst / Business Analyst to join Nova Scotia Health in a hybrid role. You will gather requirements, test, implement and support clinical information systems, coordinating with clinical and business stakeholders across the province.

The role emphasizes data retrieval, issue resolution, documentation, and configuration management, with a focus on ITIL-aligned processes and strong communication skills.