Delivery Lead | Accenture Song

1200 Accenture Inc Company; Toronto; On-site; CAD 132,000 - 278,000; Full time

Job summary

Accenture Song seeks a Delivery Lead to guide end-to-end delivery of complex, global digital products and experiences in a client-facing capacity. You will manage milestones, budgets, and multi-disciplinary teams across on‑shore and off‑shore locations, ensuring alignment among engineering, design, product and QA.

Ideal candidates bring a consulting background with 10+ years in agile delivery, plus 7+ years in project management and client contracts.

Qualifications

• Minimum of 10 years experience with agile SDLC across large web sites, native mobile apps, commerce, and marketing automation.
• Minimum 7 years of project management experience across Agile, Waterfall, and mixed delivery styles.
• Minimum 7 years experience with consulting commercial and contractual models and change orders.
• High school diploma or GED required.

Responsibilities

• Plan and estimate delivery work across methodologies, milestones, resource planning, scope, budget, risk identification and mitigation.
• Manage day-to-day on-site and off-shore project teams across the full project lifecycle.
• Collaborate with engineering, design, product, and QA to deliver web, mobile and headless digital products.
• Contribute to solution plan definition and align stakeholders across technical, creative and business areas.
• Serve as primary client contact for communications within defined contract scope.
• Report status, resolve issues, identify risks and recommend actions for project success.
• Own staffing and financial management of the delivery team.
• Provide leadership and mentoring on delivery and client management skills.
• Develop and maintain core delivery processes and standards.
• Partner with business development and practice leads to scope and estimate engagements.
• Contribute to proposals, SOWs, and client-facing presentations.
• Engage with stakeholders to shape engagements before they begin.
• Support development of new solution and program offerings.

Skills

Project management

Client relationship management

Communication

Leadership

Problem solving

Agile methodologies

Education

High school diploma

Job description

WE ARE:

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song Digital Products creates value for our clients, their employees, and their customers. We design and build impactful experiences fueled by technology that change the way people work and live. With expertise in product strategy, design, innovation, and delivery transformation at scale, assisting with design thinking, integrating user-experience design/research, and impeccable development for native mobile, web, and embedded systems, we help bring clarity to any omni-channel product vision.

YOU ARE:

We are seeking a Delivery Lead, a great communicator and natural problem solver, to help us deliver complex digital products on time and on budget. The ideal candidate brings hands‑on experience delivering custom web applications, native mobile apps (iOS and Android), and headless/composable architecture solutions with a focus on project management, client relationship development, resourcing, financials, contract execution, and overall program health. You recognize project risks early, propose clear solutions, and communicate effectively with everyone invested in the project's success. Candidates should be equally comfortable in pre‑sales conversations as they are in active delivery and ongoing maintenance. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, design, and technology disciplines across the full product lifecycle (Discovery to Implementation to Operations).

THE WORK:

Lead the end‑to‑end delivery lifecycle of complex, global, and large‑scale digital product, marketing, and commerce solutions in a highly client‑facing capacity.

• Plan and estimate delivery work across various methodologies, with a focus on project milestones, resource planning (on‑shore and off‑shore), scope, budget, risk identification, and mitigation


• Manage day‑to‑day on‑shore and off‑shore project teams across the full project lifecycle


• Work closely with engineering, design, product, and QA to deliver best‑in‑class custom web, native mobile, and headless digital products


• Manage and contribute to solution plan definition, ensuring alignment across technical, creative, and business stakeholders


• Serve as the primary point of contact in client communications, managing developer/client interactions and expectations against a defined contract scope


• Communicate project status to all stakeholders (internal and external), resolve issues proactively, identify risks, and make recommendations to ensure project success


• Own staffing and financial management of the Accenture delivery team


• Provide leadership and mentoring to team members on project delivery and client management skills


• Help develop and maintain core team processes, delivery standards, and internal capabilities


• Partner with business development and practice leads to scope and estimate custom web, native mobile, and headless digital engagements


• Contribute to proposals, SOWs, and client‑facing presentations that clearly articulate delivery approach, resource model, and timelines


• Interact with client stakeholders on business justification, funding, scope, and timeline to shape engagements before they begin


• Contribute to the ongoing development of solution and program offering approaches, methodologies, delivery frameworks, and business development tools

HERE’S WHAT YOU’LL NEED:

• Minimum of 10 years experience with agile SDLC, implementing large, complex web sites, native mobile apps, commerce applications, customer data platforms, and/or marketing automation platforms.


• Minimum 7 years of project management experience, building technology solutions in a variety of different styles (Agile, Waterfall, etc.) through the software development lifecycle


• Minimum 7 years experience with consulting commercial and contractual models. You know the difference between time and materials, fixed‑scope, fixed‑capacity, and managed services, and you can navigate scope changes, change order conversations, and client expectations confidently within whichever model you're working in


• A minimum of a high school diploma or GED is required for this position

BONUS POINTS IF:

• Previous experience delivering large-scale, enterprise-grade digital programs in a consulting or agency environment


• Proven track record managing complex, mutli-year rollouts with cross‑functional on‑shore and off‑shore teams


• Experience managing or mentoring other delivery managers or project leads within a consulting practice


• Familiar with AI‑native development practices and how AI tooling (code generation, automated testing, intelligent code review) is reshaping the SDLC and comfortable leading delivery teams that are actively adopting these approaches


• Experience contributing to new business pursuits including RFP responses, capability presentations, and competitive pitches and a track record of helping convert opportunities into engagements

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience.

As required by local law, Accenture provides a reasonable range of compensation, based on full‑time employment, for roles that may be hired as set forth below. The recruiting efforts for this position are intended to fill a brand new position. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.

• Information on benefits is here.


• Role Location Annual Salary Range British Columbia/Ontario/New Brunswick $131,700 to $278,100

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent‑and innovation‑led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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