Clinical Informatics Nurse- IM/IT Education & Training

CAMH; Toronto; On-site; CAD 62,000 - 88,000; Full time

Job summary

CAMH in Toronto is seeking a Clinical Informatics Nurse to lead education and support for electronic clinical systems. You will train physicians, clinicians, and staff, deliver in-person and online programs, and create user guides.

You will analyze workflows, propose optimizations, and support system implementations and upgrades. Strong nursing background, teaching experience, and ability to communicate across diverse teams are essential.

Qualifications

• Registered Nurse in good standing with the College of Nurses of Ontario.
• Bachelor’s degree in Nursing (BN, BScN, or equivalent).
• Experience teaching and supporting clinicians in the use of electronic clinical applications.
• Strong oral and written communication skills.
• Ability to integrate clinical knowledge, best practices, and technology.
• Strong organizational, analytical, and collaboration skills.
• Current Basic Cardiac Life Support (BCLS/CPR).
• Ability to work effectively with individuals from diverse cultural and social backgrounds.

Responsibilities

• Develop, maintain, and deliver in-person, virtual, and e-learning training for electronic clinical applications.
• Provide one-to-one, unit-based, and classroom education for physicians, clinicians, learners, and staff.
• Create and update learning resources such as quick reference guides, videos, and how-to documentation.
• Provide ongoing in-person, virtual, telephone, and email support to clinical users.
• Deliver just-in-time support in clinical environments to reinforce adoption and best practices.
• Support staff during system implementations, upgrades, downtimes, and external reviews.
• Analyze clinical workflows and identify opportunities to improve system usability and efficiency.
• Provide clinical recommendations for system design, optimization, and digital initiatives.
• Participate in committees, working groups, and project teams supporting system-related initiatives.
• Contribute to process improvement and mandated organizational initiatives.
• Coordinate training logistics including scheduling, attendance tracking, evaluations, and reporting.
• Maintain training content on learning platforms and websites.
• Communicate system updates and training information through newsletters and other channels.

Skills

RN in good standing

Teaching clinicians

Oral and written communication

Organizational skills

Collaboration

Analytical thinking

BCLS/CPR

Clinical knowledge integration

Education

BN/BScN or equivalent

Tools

Cerner Millennium

Job description

The Clinical Informatics Nurse supports the adoption and optimization of electronic clinical systems by educating and supporting physicians and interprofessional clinical staff. This role bridges clinical practice and digital systems to improve workflows, promote best practices, and enhance quality of care.

Key Responsibilities

Clinical Systems Education & Training

• Develop, maintain, and deliver in-person, virtual, and e-learning training for electronic clinical applications.
• Provide one-to-one, unit-based, and classroom education for physicians, clinicians, learners, and staff.
• Create and update learning resources such as quick reference guides, videos, and how-to documentation.

Clinical Support & Adoption

• Provide ongoing in-person, virtual, telephone, and email support to clinical users.
• Deliver just-in-time support in clinical environments to reinforce adoption and best practices.
• Support staff during system implementations, upgrades, downtimes, and external reviews.

Workflow Analysis & Optimization

• Analyze clinical workflows and identify opportunities to improve system usability and efficiency.
• Provide clinical recommendations for system design, optimization, and digital initiatives.

Project & Initiative Support

• Participate in committees, working groups, and project teams supporting system-related initiatives.
• Contribute to process improvement and mandated organizational initiatives.

Administration & Communication

• Coordinate training logistics including scheduling, attendance tracking, evaluations, and reporting.
• Maintain training content on learning platforms and websites.
• Communicate system updates and training information through newsletters and other channels.

Qualifications

QUALIFICATIONS

Requirements

• Registered Nurse in good standing with the College of Nurses of Ontario.
• Bachelor’s degree in Nursing (BN, BScN, or equivalent).
• Experience teaching and supporting clinicians in the use of electronic clinical applications.
• Strong oral and written communication skills.
• Ability to integrate clinical knowledge, best practices, and technology.
• Strong organizational, analytical, and collaboration skills.
• Current Basic Cardiac Life Support (BCLS/CPR).
• Ability to work effectively with individuals from diverse cultural and social backgrounds.

Nice to Haves

• Formal education or training in health or nursing informatics.
• Experience with electronic health record systems such as Cerner Millennium.
• Clinical experience in mental health settings.
• Experience with clinical workflow analysis and system optimization.
• Bilingualism (French/English) or proficiency in an additional language.

Salary Range: $44.57 – $63.85 per hour

CAMH is a fully affiliated teaching hospital and research institute of the University of Toronto. As a CAMH employee, you will contribute to our mission by supporting teaching, research, and clinical care across the hospital.

CAMH is dedicated to equity, diversity, and inclusion. Our commitment is to foster a workplace, teaching, and learning environment that is inclusive, respectful, and free from discrimination or harassment.

CAMH strongly encourages applications from candidates who reflect the diversity of the communities we serve, including First Nations, Métis, and Inuit Peoples; Black and other racialized communities; LGBTQ2S+ communities; women; and people with disabilities, including those with lived experience of mental health and substance use challenges.

We welcome applicants from all backgrounds. Thank you to all who apply; however, only those selected for an interview will be contacted. If you require accommodations during the application or recruitment process, please let us know.

About Us

Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health is Health.

To learn more about CAMH, please visit their website at: www.camh.ca .

To view our Land Acknowledgment, please click here .