Clinical Informatics Analyst (TFT 1.0 FTE)

The Royal; Ottawa; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading healthcare organization is seeking a Clinical Informatics Analyst for a temporary full-time position in Ottawa. This role focuses on enhancing electronic health records (EHR) through implementation support, training, and process improvement, contributing significantly to patient care optimization. Candidates with a background in clinical informatics and strong project management skills will thrive in this dynamic environment.

Qualifications

• Minimum of three years clinical informatics experience.
• Experience in workflow and process redesign is an asset.
• Registered with a professional college and in good standing.

Responsibilities

• Support implementation of the EHR by defining customer requirements and testing.
• Provide leadership and expertise for clinical/business process workflow re-design.
• Develop training plans and materials for stakeholders.

Skills

Project management

Quality improvement

Change management

Analytical skills

Problem-solving

Organizational skills

Communication skills

Education

Post-secondary education in clinical, health science, information technology or health informatics

Undergraduate degree

Tools

MEDITECH

Job description

Position:Clinical Informatics Analyst

Temporary Full Time (1.0 FTE) – Days

18 month Contract (possibility of extension)

Program:Mental Health - Hospital Information System (MH-HIS) Cluster

Location:Located primarily in Ottawa

Who We Are

Ontario Shores Centre for Mental Health Sciences, Waypoint Centre for Mental Health Care and The Royal have established a partnership to share an Electronic Health Record (EHR) environment. This unique grouping of mental health facilities makes up the Mental Health - Health Information System Cluster (MH-HIS Cluster) who provides clinical opportunities to improve patient outcomes and support collaboration in developing and implementing best practices, evidence-based care and common clinical standards. The partnership is leveraging common technology, nomenclature and standardized processes and achieving cost efficiencies and system (practice and operational) efficiency. The MH-HIS Cluster also provides enhanced opportunities to collaborate on and support mental health research aimed at improving patient care and enhancing best practices.

Position Description

Reporting to the Director, Mental Health – Health Information Systems (HIS) Cluster, the Clinical Informatics Analyst is a subject expert with a focus on the electronic health record (EHR) administrative and/or advanced clinical modules. The incumbent facilitates the design, implementation, optimization and adoption of clinical informatics initiatives by working collaboratively with stakeholders, technical experts and/or vendors as required. Using critical and creative thinking the Clinical Informatics Analyst analyzes, prioritizes and translates user needs and requests related to the EHR.

This position is at The Royal Ottawa Healthcare Group in Ottawa. Willingness to travel between Partner sites; however, minimal travel required. This position entails a rotating on-call (standby) assignment.

Work term is primarily remote but expected to be on site when required to support.

KEY RESPONIBILITIES

• Support the implementation of the EHR by defining customer requirements, workflow and process analysis, project communications, unit and integrated design testing, implementation and go-live support.
• Provide leadership and subject-matter expertise to working groups responsible for clinical and/or business process workflow re-design and configures the outcomes within the EHR solution in order to support and enhance patient care and processes.
• Act as champion for the use of evidence-based best practices and outcome measurement in the EHR.
• Develop training plans, training materials in a variety of mediums and other EHR-related supporting documentation; understands and applies the principles of adult education while providing training to stakeholders.
• Act as a key change agent and EHR champion in order to facilitate implementation and adoption of new processes and/or clinical standards as well as continuous improvement and optimization; collaboratively work with organizational stakeholders and services to operationalize and sustain the effective integration of the EHR into clinical practice and administrative/business processes.
• Act as an advocate for the use of technology and health information to improve clinical processes and the seamless integration of technology into the day-to-day work of front line clinicians.
• Maintain up-to-date knowledge of the health informatics industry, trends and health care standards; develop awareness, commitment and acceptance of emerging and innovative technologies and systems that support excellence in the delivery of care.
• Develop, implement and monitor standards for service and performance; evaluate and effect changes as needed to improve services, simplify workflow ensuring that quality, clinical and regulatory standards are met; use project management, process and quality improvement and change management methodologies in all aspects of work; triage and manage issues effectively using a collaborative, customer service focused approach to supporting stakeholders and resolving issues.
• Perform cross-functional and other duties, as assigned and/or requested.
  
  

Qualifications Required & Preferred

• Post-secondary education in clinical, health science, information technology and or health informatics.
• Undergraduate degree and Registered with professional college and in good standing..
• Minimum of three years clinical informatics experience.
• Experience in workflow and process redesign an asset.
• Strong project management, quality improvement and change management skills.
• Demonstrated success in supporting healthcare staff in the use of electronic clinical applications.
• Able to function well within a team setting and independently.
• Well-developed analytical, problem-solving, organizational and communications skills.
• Ability to actively demonstrate role competencies and leadership.
• Proven good attendance record with capabilities of maintaining this same standard.
• MEDITECH experience an asset.
  
  

Additional Information

• All applicants must provide a recent resume that clearly indicate that they meet the required qualifications.
• Please apply directly to this internal posting at: http://careers.theroyal.ca/.
• Internal applicants will be advised of their status in this competition by referring to the Successful Candidate listing which is posted on OREO and the Human Resources Bulletin Board.