Clinical Informatics Analyst II

Interior Health Authority; Kelowna; On-site; CAD 75,000 - 105,000; Full time

Job summary

Interior Health Authority in Kelowna, BC is seeking a Clinical Informatics Analyst II on a full-time term basis through 31 January 2027. The role focuses on evaluating, planning, implementing, testing, maintaining and supporting clinical information systems across Interior Health, with training provided to regional users.

The position emphasizes consultative support, standards-compliant solutions and ongoing system improvements within a defined service area.

Qualifications

• Experience with clinical information systems and health IT fundamentals.
• Ability to conduct requirements analysis and user interviews.
• Familiarity with vendor software applications and integration.

Responsibilities

• Conduct requirements analysis and needs assessments for departments and programs.
• Install, configure and test clinical information systems.
• Develop and document system processes and procedures.
• Plan implementation activities and resource estimates.
• Provide training and support to system users.

Job description

Interior Health is looking for a Clinical Informatics Analyst II to join the team on a full time term basis from our Kelowna location and is expected to last until 31st January 2027.

What We Offer

• Employee & Family Assistance Program
• Employer paid training/education opportunities
• Employer paid vacation
• Medical Services Plan
• Employer paid insurance premiums
• Extended health & dental coverage
• Work-life balance

About The Job

In accordance with established vision and values of the organization, the Clinical Informatics Analyst II evaluates, plans, implements, tests, maintains and supports information systems which support clinical and health information needs throughout Interior Health in accordance with established policies, procedures and standards. This position provides consultative support and training to regional users of software applications.

Typical Duties And Responsibilities

The Clinical Informatics Analyst II will be responsible for clinical and health information systems throughout the software life cycle including the following:

• Conducting requirements analysis/needs assessments for a defined department/program area by conducting user interviews, assessing information flows, and understanding business processes.
• Installing, configuring and testing clinical and health information systems.
• Developing and documenting systems processes and procedures.
• Preparing implementation plans and schedules including estimating resource estimates.
• Monitoring and reporting progress for duties and responsibilities.
• Supporting and maintaining clinical and health information systems.
• Liaises with members of the assigned areas/departments and software vendors to troubleshoot problems, assess priority, research and evaluate alternatives and implement recommendations.
• Determines ongoing information needs, implements system changes and provides support related to clinical and health information software applications.
• Serves as the primary contact person for assigned clinical service area(s) regarding software applications.
• Develops proposals for modification and/or enhancement of vendor software applications and liaises with vendors to oversee installation, testing and problem resolution/debugging of program coding.
• Participates in the development of department standards, methods and procedures.
• Designs, develops, implements and evaluates computerized software dictionaries, databases and reports using vendor software applications.
• Plans, implements and evaluates educational training requirements and provides related training to meet the learning needs of users within the areas/departments with respect to (a) education of new users and (b) the continuing education of users regarding system upgrades and new technology.
• Provides informational input and expertise during acquisition of products and services and during development of department project plans, project priorities and tactical plans as required.
• Performs other related duties as assigned.