Medical Office Assistant

Somerset West Community Health Centre; Ottawa; Hybrid; CAD 32,000 - 39,000; Full time

Job summary

Somerset West Community Health Centre seeks a Medical Office Assistant for a 12‑month term in its Primary Health Care clinics. The role, reporting to the Manager, Primary Health Care, involves front-desk duties, chart maintenance, and patient flow support in Eccles/Rosemount.

Ideal candidates have 3–5 years in a clinic setting, strong communication, and teamwork abilities, with proficiency in basic computer tasks and a commitment to health equity and anti-racism.

Qualifications

• Medical Office Assistant diploma is an asset.
• 3–5 years’ experience in a clinic setting.
• Knowledge of PS Suite is an asset.
• Criminal reference check, including vulnerable sector screening.

Responsibilities

• Scheduling clients.
• Appointment registration.
• Answering phones.
• Maintaining medical files.
• Scanning.
• Faxing.

Skills

Interpersonal skills

Interprofessional teamwork

Excellent communication

Computer skills

Health equity commitment

Education

Medical Office Assistant diploma

Tools

PS Suite

Job description

Career Opportunity

Job Title: Medical Office Assistant

Classification: Medical Office Assistant

Department: Primary Health Care

Job Type: Term (12 months Contract) 1.0FTE (35hs a week)

Location: Eccles/Rosemount

Reporting to: Manager, Primary Health Care

Compensation: $23.19/hr-$28.00/hr plus a comprehensive compensation package that includes time-off entitlements, health benefits, life insurance, and participation in the HOOPP pension plan

Deadline to apply: September 25, 2026, 5:00pm Or until a suitable candidate is found.

About Us

We are Somerset West Community Health Centre (SWCHC), a non-profit, community-governed organization that serves over 18,000 clients annually. Established in 1978, SWCHC provides a wide range of health care services such as primary health care, health promotion, community development, mental health, and harm reduction. We are deeply connected to the communities we serve and committed to removing barriers to accessing services for people who experience vulnerabilities because of their age, income, ability, sexual orientation or gender identity, and language or culture.

SWCHC strives to ensure that our team reflects the communities we serve. We work within an anti-racist, anti-oppressive framework that acknowledges the existence and impacts of systemic racism and seeks to ensure that systems are fair and equitable for everyone.

What the Program Entails

SWCHC is well known for its excellent Community Health Centre (CHC) model and its professional health services team, but it has also become a leader in offering a wide range of community-building activities and advocacy programs. Our team of doctors, nurses, dietitians and more offer a range of medical services.

What You’ll Do

SWCHC is looking for an experienced Medical Office Assistant to work in our busy Primary Health Care clinics.

What We’re Looking For

Your Education Path

• Medical Office Assistant diploma (an asset)

Life and Work Experience

• 3–5 years’ experience in a clinic setting
• Knowledge of PS Suite (an asset)
• Successful criminal reference check, including vulnerable sector screening

Required Language

• Fluency in English required.
• Working knowledge of French preferred
• Other languages considered an asset.

What You Bring to the Table

• Strong interpersonal skills
• Ability to work effectively in an interprofessional environment
• Excellent communication skills
• Proficient computer skills
• Commitment to the principles of health equity, inclusion, and anti-racism/anti-oppression

Your Day-to-Day at a Glance

• Scheduling clients
• Appointment registration
• Answering phones
• Maintaining medical files
• Scanning
• Faxing

Somerset West Community Health Centre is an equal opportunity employer who values the diversity of individuals in our programs and services.

This posting is for a currently vacant position that we intend to fill through this recruitment process

We welcome and encourage applications from members of Indigenous, Black and racialized communities, Two-Spirit, nonbinary, LGBTQ+ people; people with disabilities; and members of other equity seeking groups. Applicants are encouraged to share accessibility needs in the application process, and every attempt will be made to accommodate them.

We sincerely appreciate your interest in working with us. Due to high volume of applicants, we can neither confirm receipt of nor respond to inquiries regarding your application. Only candidates selected for an interview will be contacted.