Clinical Excellence Consultant (FT)

Waypoint Centre for Mental Health Care; Penetanguishene; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Dental coverage and extended health

Paid holidays and vacation days

HOOPP pension plan

Professional development and mentoring

Relocation support

EFAP

Job summary

Waypoint Centre for Mental Health Care seeks an experienced Clinical Excellence Consultant in Geriatrics to drive clinical excellence for older adults and their caregivers across hospital services. The role focuses on implementing and evaluating program changes to enhance care quality and accessibility, starting with the Horizon unit.

The incumbent will collaborate with clinical managers, lead professional practice initiatives, and advance quality improvement, safety, and research-informed

Qualifications

• Current registration as a Registered Nurse with the College of Nurses of Ontario (CNO).
• Master’s degree in nursing or health administration.
• Minimum 5 years of clinical geriatrics experience in a hospital setting.
• Minimum 2 years in inpatient or Emergency Department.
• CNA certification in Gerontological Nursing (preferred).
• Experience in a clinical leadership role and in quality improvement.
• Knowledge of professional practice standards and health care regulations.

Responsibilities

• Lead the implementation of evidence-based practices to improve outcomes for older adults with complex geriatric needs.
• Collaborate with Horizon management and clinical leaders to advance high-quality, patient- and family-centered care.
• Champion quality, safety, and continuous improvement initiatives across clinical programs (starting with Horizon).
• Provide expert consultation and guidance to interdisciplinary teams.
• Support leadership in promoting professional standards and scope of practice.
• Lead innovative practice and patient safety projects with meaningful impact.
• Develop and implement care models, policies, and best practices.
• Recruit and mentor Clinical Educators and frontline staff; deliver coaching and development.
• Facilitate clinical supervision and interprofessional collaboration.
• Contribute to incident reviews, quality evaluations, and accreditation activities.
• Develop education programs to strengthen clinical excellence and workforce capability.
• Foster a culture of inquiry and research in geriatrics.

Skills

Geriatrics

Clinical leadership

Education program development

Quality improvement

Professional practice

Mentorship

Data interpretation

Interprofessional collaboration

Education

Master’s degree in nursing or health administration

Registered Nurse, General Class (Ontario)

CNA Gerontological Nursing certification (preferred)

Job description

Waypoint Centre for Mental Health Care is a 321-bed academic and teaching hospital that provides specialized mental health, addiction and geriatric care. Located on the shores of Georgian Bay, we serve some of the most complex and disadvantaged individuals in Ontario and are the sole provider of high-secure forensic mental health services in the province.The North Simcoe Muskoka (NSM) Specialized Geriatric Services (SGS) Program is a regional program under the leadership of Waypoint Centre for Mental Health Care. The NSM SGS program was established in 2016 to advance the care of frail older adults in the NSM region and their caregivers. With a mandate for leadership, clinical service, education and mentorship, research and ethics as well as advocacy, the program collaborates with a broad variety of partners from within and outside the NSM health system to improve patient outcomes, build capacity and foster system change.

The Director, NSM SGS is currently seeking a Clinical Excellence Consultant (CEC) in Geriatrics. The purpose of this position is to drive clinical excellence of care for older adults and their caregivers across hospital services by developing, implementing, and evaluating program changes to enhance care quality and accessibility – starting with Horizon, the tertiary geriatric mental health inpatient unit. This role integrates advanced knowledge and a proven record in implementing and sustaining evidence-based practices in geriatrics, inclusive of Seniors Mental Health, combined with robust leadership skills.

The CEC's role involves working closely with clinical managers to ensure that their direct reports function within their discipline's full scope of practice, as well as assisting in identifying professional practice issues and reinforcing professional practice standards. This role will have a close connection with Professional Practice.

Please Note: This position offers a hybrid work environment consisting of in-office and remote work. Office location is 500 Church Street, Penetanguishene.

Your key responsibilities will include, but are not limited to:

• Lead the implementation of evidence-based practices that improve outcomes for patients with complex geriatric mental health needs, geriatric syndromes and medical co-morbidities.
• Partner with the Manager of Horizon and other clinical and strategy leaders to advance high-quality, patient and family-centered care.
• Champion quality, safety, and continuous improvement initiatives across clinical programs, starting with Horizon.
• Provide expert consultation and professional practice guidance to interdisciplinary teams.
• Support the Manager of Horizon and other leaders in promoting professional standards, scope of practice, and exceptional care delivery.
• Lead innovative practice, quality, and patient safety projects that make a meaningful impact.
• Drive the development and implementation of care models, clinical policies, and best practices.
• Recruit, mentor, support, and evaluate Clinical Educators and frontline staff through coaching, education, and professional development.
• Facilitate clinical supervision, reflective practice, and interprofessional collaboration.
• Contribute to incident reviews, quality-of-care evaluations, and accreditation activities.
• Develop and deliver education programs that strengthen clinical excellence and workforce capabilities.
• Foster a culture of inquiry, research, and evidence-informed decision-making.
• Develop clinical content for orientation, education, and training.
• Collaborate with research and academic partners to advance innovation in geriatrics, including Seniors’ Mental Health care.
• Represent and share leading practices and quality standards as they pertain to the care of older adults and their caregivers.
• Act as a subject matter expert in geriatrics, quality, safety, accreditation, and professional practice standards.
• Support organizational priorities that enhance geriatrics, patient safety, quality outcomes, and staff engagement.
• Serve as a key leadership resource to the Practice and Clinical Performance team .

REQUIREMENTS/QUALIFICATIONS

• Current registration as a Registered Nurse (General Class), in good standing with the College of Nurses of Ontario
• Master’s degree in nursing or health administration
• A minimum of 5 years of clinical experience in geriatrics (including Seniors’ Mental Health) within an acute care community hospital or tertiary hospital setting; experience working with a specialized geriatric services team an asset
• A minimum of 2 years of experience in an inpatient or Emergency Department setting
• Possession of current CNA certification in Gerontological Nursing – GNC(C) - is preferred
• Experience in a clinical leadership role is preferred
• Education or certification in continuous quality improvement and/or change management is preferred
• Deep knowledge of professional practice standards, healthcare legislation, and regulatory requirements relevant to mental health care.
• Expertise in evidence-based care for older adults living with complex geriatric mental health issues, geriatric syndromes and medical co-morbidities.
• Strong understanding of quality improvement, patient safety, risk management, and accreditation processes.
• Experience leading clinical practice change, implementing innovations, and sustaining improvement initiatives.
• Knowledge of clinical supervision models and experience advancing collaborative interprofessional practice.
• Strong coaching, mentorship, and staff development skills.
• Experience designing and delivering education, training, and professional development programs.
• Excellent communication, facilitation, presentation, and report-writing skills.
• Advanced critical thinking, analytical, and problem-solving abilities.
• Ability to interpret clinical and quality data to support decision-making and performance improvement.
• Exceptional organizational skills with the ability to manage multiple priorities in a complex healthcare environment.
• Proven ability to work independently while building and nurturing strong relationships across interdisciplinary teams.
• Experience leading and supporting organizational change initiatives.
• Strong computer proficiency and experience using healthcare information systems and Microsoft Office applications.

WHAT WE OFFER

• A comprehensive and generous benefit plan including dental coverage, paid holidays, paid vacation days, sick days and extended health benefits
• Participation in the Health Care of Ontario Pension Plan (HOOPP)
• Professional development and mentorship opportunities
• Relocation support program for eligible staff
• Access to Waypoint’s Employee & Family Assistance Program (EFAP)