Clinical Educator

Bayshore HealthCare; Ottawa; On-site; CAD 75,000 - 110,000; Full time

Job summary

Bayshore HealthCare is seeking a Clinical Educator to develop, deliver, coordinate, and evaluate education programs that support safe, high-quality clinical care. The educator collaborates with leaders and external organizations to ensure compliance with accreditation and regulatory standards.

Responsibilities include planning education, creating resources, and coaching staff while advancing Bayshore’s philosophy and patient-centered care principles across Ontario.

Qualifications

• Minimum 3–5 years of experience as a Registered Nurse in home care and/or acute care.
• Knowledge of CNO standards, RNAO best practices, and clinical documentation requirements.
• Experience assessing patients and providing education, training, and mentorship to staff.
• Proficiency with Microsoft Office applications and electronic clinical documentation systems.
• Experience with learning management systems or eLearning platforms is an asset.
• Experience interpreting clinical data and translating findings into education, training and development initiatives.
• Leadership experience in mentoring, coaching, facilitating education, leading projects or quality improvement initiatives.

Responsibilities

• Coordinate annual education planning, including boot camps and competency verification.
• Develop and deliver training programs in person, virtually, and at various Ontario locations.
• Create and maintain training schedules and track staff education and completion records.
• Prepare educational resources and materials for policies and procedures.
• Learn and evaluate new applications and technologies to update training materials.
• Ensure programs meet Bayshore, regulatory, and accreditation requirements.
• Partner with Education Director and Clinical Quality team on annual education plans.
• Provide clinical consultation, coaching, and operational support to staff and leaders.

Skills

Clinical education

Leadership

Mentorship

Communication

Education

RN licensure

Tools

Microsoft Office

Electronic health records

Learning management systems

eLearning platforms

Job description

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. We are proud to showcase our achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list. With locations across the country, including more than 80 home care offices, 11 pharmacies and over 100 community care clinics, Bayshore provides care to over 350,000 clients annually. We are dedicated to enhancing the quality of life, dignity and independence of all Canadians, by providing customized care plans and solutions that allow clients to remain in the comfort of their own home.

Person-and family-centered care (PFCC) is an approach to care that recognizes the importance of family in a patient’s life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and.

This is an on-site position at the Greystone Transitional Care Unit. The role involves a rotating schedule that includes a mix of day and evening shifts, as well as occasional weekend shifts. No night shifts are required. Candidates should be comfortable working a variety of shifts as part of the regular schedule.

The Clinical Educator is responsible for the development, delivery, coordination, and evaluation of education programs that support the provision of safe, high-quality clinical care. Working collaboratively with operational and clinical leaders, the Clinical Educator provides education, competency validation, and professional development opportunities for regulated and unregulated staff while supporting compliance with organizational, regulatory, and accreditation requirements. The Clinical Educator partners closely with internal stakeholders, including Quality Leads, Clinical Managers, Area Directors, Regional Directors, and the Sr. Manager Clinical Quality, as well as external organizations and professional associations.

DUTIES AND RESPONSIBILITIES

• Coordinate and oversee annual education planning, including in-person boot camps, competency verification, education related to quality concerns, and ongoing professional development requirements for regulated and unregulated staff.
• Develop and deliver training programs, workshops, and educational sessions in person, virtually, and at various locations across Ontario.
• Create, maintain, and communicate training schedules, while tracking and monitoring staff education, competencies, and training completion records.
• Prepare and maintain educational resources and support materials, including user guides, educator guides, and training materials related to new and existing policies, procedures, and processes.
• Learn and evaluate new applications, systems, and technologies to update training materials and provide education on newly implemented tools and processes.
• Ensure education programs meet Bayshore, regulatory, and accreditation requirements, and align with national education practice standards and current evidence-informed practices.
• Develop and deliver education programs grounded in adult learning principles, organizational learning theory, and Bayshore's philosophy and strategic direction.
• Partner with the Director of Education and the Clinical Quality team to develop annual education plans and support ongoing compliance with Accreditation Canada standards.
• Provide clinical consultation, coaching, mentorship, and operational support to staff and leaders as required to support safe patient care, staff development, quality initiatives, and program operations.
• Analyze feedback from staff and stakeholders and provide recommendations to improve educational methodologies, program implementation, and learning outcomes.
• Participate in project implementations, working groups, and committees by providing education and training expertise.
• Adhere to Bayshore policies and procedures.
• Participate in quality activities and continuous improvement initiatives in accordance with the company's Quality Management System.
• Participate in proactive Health & Safety activities while performing all duties and report any risks or concerns to the immediate Supervisor.
• Maintain confidentiality of client and corporate information and share only with appropriate Bayshore personnel.
• Participate in ongoing internal and/or external continuing education activities.
• Complete other duties as requested.

Experience

• Minimum of three to five years of experience as a Registered Nurse in home care and/or acute care settings.
• Demonstrated knowledge of CNO standards, RNAO best practices, and clinical documentation requirements.
• Experience assessing patients and providing education, training, and mentorship to staff.
• Proficiency with Microsoft Office applications and electronic clinical documentation systems.
• Experience with learning management systems, eLearning platforms, or other education-related technologies is considered an asset.
• Experience interpreting clinical data and translating findings into targeted education, training, and professional development initiatives.
• Demonstrated leadership experience in formal or informal roles, including mentoring, coaching, facilitating education, leading projects, or supporting clinical practice improvement initiatives.

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any based upon Human Rights Code criteria will be considered on a case-by-case basis.

At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.

At Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.