Clinic Assistant

St. Joseph's Healthcare Hamilton; Hamilton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A temporary full-time position at a leading healthcare facility in Hamilton, providing support in the Women's Health and Newborn Care program. The role involves assisting clinical staff, managing patient flow, and maintaining a high standard of patient care. Ideal candidates will have a background in medical administration and strong communication skills, ensuring efficient operations within a clinical setting.

Qualifications

• 2 years of related experience in a clinic or hospital environment preferred.
• Demonstrated strong written and verbal communication skills.
• Previous experience with electronic medical record (EMR) programs.

Responsibilities

• Assist clinical staff with patient flow and minor procedures.
• Collect and document basic vital signs.
• Maintain patient confidentiality and adhere to hospital policies.

Skills

Confidentiality

Communication

Organization

Multitasking

Teamwork

Education

2 year post-secondary Medical Office Administration diploma

Medical Terminology Certificate

PSW Certification

Job description

Position Details

Posting #: 31593

Department: Obstetrics and Gynecology Collaborative Clinic

Employee Type: Temporary, Full Time

If Temporary, Number of Weeks: 8

Union: CUPE

Openings Remaining: 1

Schedule

Work Days: Monday to Friday

Time of Day: Days

Shift: 7.5 hour

Shift Start: 8:30 Hours are subject to change based on operational requirements.

This position may be scheduled at any of the following sites: Charlton Campus (Hamilton Downtown)

Application Dates

Opening Date: 24/06/2025

Closing Date: 01/07/2025 Applications must be received online by 12:00 midnight on the Closing Date

Position Description

Temporary assignment approximately 8 weeks

Position Summary

This position provides support in the day-to-day operations of the Women’s Health and Newborn Care program. The incumbent is responsible for assisting clinical staff with patient flow, documenting patient activities and assisting in minor clinical procedures in accordance with the policies and procedures of the hospital.

Qualifications

• 2 year post-secondary Medical Office Administration diploma from an accredited educational institution and or a combination of equivalent education and experience
• PSW Certification preferred
• Medical Terminology Certificate
• Intermediate skill level for general spelling, medical spelling, medical terminology, MS Excel, and MS Word is required
• Clerical testing may be required as part of the selection process
• 1-2 years of related experience preferably working within a clinic/hospital environment and/or assisting in clinical procedures in a physician's office or ambulatory care setting required
• Experience with billing preferred
• Previous experience in charting patients' medical details
• Previous experience with an electronic medical record (EMR) program(s)
• Demonstrated strong written, verbal, computer and telephone communication skills required
• Demonstrated English language proficiency in verbal and written communication skills
• Excellent work performance, ability to work in a team environment, exceptional interpersonal skills and excellent work ethic is essential
• Excellent organizational and time management skills
• Multitasking skills essential
• Demonstrated commitment to SJHH values and mission
• Demonstrated good work performance and attendance record
  
  

Responsibilities

• Maintains confidentiality and release of information in accordance with hospital policy at all times.
• Obligation to review and commit to applicable departmental and hospital policies and procedures at all times.
• Escort patients through clinical space and assist with patient preparation for visits while providing patient education around hospital procedures.
• Maintain patient flow
• Collect basic vital signs such as blood pressure, pulse, height, weight and and document information in patient's medical record.
• Assist clinical staff with minor procedures (e.g., pap tests, surgical procedures etc.).
• Prepare medical equipment and exam rooms for patient visits as per infection control procedures, (e.g., cleaning patient rooms between patients, and restocking all clinic rooms etc.).
• Order and restock supplies and equipment
• Prepare used medical equipment/instruments for sterile processing as per protocol.
• Maintain general tidiness of unit.
• Locate results from clinical Connect, OLIS and local labs/ultrasound units (training provided)
• Perform other duties as assigned
  
  

Wage Rate

Hourly: $28.87...$30.14...$31.37 (plus 14% in lieu of benefits)

St. Joseph’s Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values of SJHH.

We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.