Client Technologies Project Manager

Graebel Companies, Inc.; Canada; Remote; CAD 87,000 - 100,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Client Technologies Project Manager, der für die Einführung von Mobilitätstechnologien verantwortlich ist. Diese spannende Rolle erfordert die Fähigkeit, komplexe Projekte zu leiten und effektive Präsentationen zu halten. Sie arbeiten eng mit Kunden zusammen, um deren spezifische Bedürfnisse zu verstehen und maßgeschneiderte Lösungen zu entwickeln. In einem dynamischen Umfeld, das Wert auf Vielfalt und Integration legt, haben Sie die Möglichkeit, einen echten Unterschied zu machen und zur Verbesserung der Kundenzufriedenheit beizutragen. Wenn Sie eine Leidenschaft für Technologie und Kundenservice haben, freuen wir uns darauf, von Ihnen zu hören.

Qualifications

• Erfahrung in der Umsetzung von Mobilitätslösungen.
• Kenntnisse in der Verwaltung komplexer Projekte.

Responsibilities

• Leitung der Implementierung von Mobilitätstechnologien für neue Kunden.
• Dokumentation von Kundenkonfigurationen und Verwaltung von Tests.

Skills

Präsentationsfähigkeiten

Projektmanagement

Dokumentationsfähigkeiten

Analytische Fähigkeiten

Multitasking

Education

Abschluss in Informationssystemen/Technologie

3+ Jahre relevante Projektmanagement-Erfahrung

Tools

Mobility-Anwendungen

Job description

This role is open to anyone based in Ontario, Canada.

Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They’re innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in the world. When it comes to service, we set the bar for exceptional and then we raise it with fresh ideas, leading tools and innovative approaches, and it’s all grounded in our values of truth, love, and integrity. We call it People-first Mobility. We’re looking for exceptional people who share those values along with our passion for delivering the highest levels of service. If that sounds like you, and if you’re ready for a new career opportunity, we’d like to hear from you! Here’s to the world ahead.

Corporations contract with Graebel as a trusted supplier for relocating their employees. If a client company would like to move a specific employee from one city to another, then our relocation division works with that employee to administer his or her benefits within the parameters of that company's policy or policies.

The Client Technologies Project Manager (CTPM) reports to the Vice President of Client Technologies and Data Excellence and is responsible for introducing Graebel’s technologies to our growing Client base. The CTPM owns all aspects of the implementation of our mobility technology solutions around new Clients’ mobility programs ensuring an on-time delivery. This role partners with Graebel’s business development team, providing technical demonstrations and presentations to clearly articulate Graebel practice and culture. The CTPM manages communications with stakeholders at all levels of our Clients’ organization as well as Graebel.

Principal / Essential Duties And Responsibilities

• Participates in best and final presentations as the technology subject matter expert leading product demonstrations for sales and marketing efforts. Sets proper expectations of application capabilities and provides positive interaction with our Clients and internal departments.
• Partners with Implementation Project Leads during new Client implementations and Client optimizations as the technology project lead and engages directly with Client stakeholders.
• Gathers requirements, ideates and presents options for unique Client technology needs and implements appropriate solutions through creative thinking while focusing on the Client’s level of expertise in the mobility space.
• Documents Client technology configurations, coordinates IT resources to administer configuration, manages testing efforts, and analyzes results for compliance with initiative requirements.
• Creates and manages Client technology initiative project plans and communicates to all stakeholders on consistent, recurring basis from kick off through deployment and transition to business teams.
• Works with Client Technologies VP in strategic activities to design, build and socialize technology implementation tools and workflows to streamline processes for our internal teams with an eye on increasing Client satisfaction.
• Communicates with professionalism and executes with precision to ensure that the Client and the business teams are supported throughout the implementation. Possesses knowledge across business lines and demonstrates an understanding the implication of each step in the process.
• Performs other related essential duties as assigned or requested.

Required Skills

• Read, analyze and interpret complex documents.
• Give effective and energetic presentations to large groups in a sales environment.
• Solution for multiple and complex projects with on-time deliverables.
• Write detailed business correspondence, policies and procedures.
• Multi-task across numerous projects and provide support between different user groups.

Required Experience

Required Experience

• Degree in Information Systems/Technology
• 3+ years of relevant project management experience in lieu of formal education

Knowledge/Experience

• 5+ years relevant mobility industry experience
• Demonstrated applied knowledge of mobility applications

Licenses/Certifications/Specialized Training

• PMP certification preferred
• (S)GMS / (S)CRP preferred
• Mobility systems Super User designation

As a testament to our commitment to diversity, equity, inclusion, and belonging, our salary bands are transparent both internally and as a part of our external recruitment process. The targets for this role are dependent on market/ geographic location and range from $87,000 - $100,000 CAD annually.

Graebel Companies, Inc. is an EEO/AA Employer M/F/Disabled/Vet