Client Support & Admin Specialist — Invoicing & CRM

Rentokil Initial; Concord; On-site; CAD 43,000 - 46,000; Full time

Benefits offered by this job

Great benefits

RRSP match

Paid sick days

Paid vacation

Disability insurance

Life Insurance

On-demand pay

Job summary

Rentokil Terminix is seeking a detail-oriented Administrative Support specialist to assist with contract setup, invoicing, and customer data management in a fast-paced environment. You will collaborate with Branch Managers, Technicians, and the Support Services team to ensure accuracy and timely processing.

The role requires strong Microsoft Word/Excel/PowerPoint skills, Google Suite proficiency, and the ability to multitask while maintaining a professional demeanor on-site in Concord, ON.

Qualifications

• 2+ years of administrative experience in a fast-paced professional environment.
• Proficiency with Microsoft Word, Excel and PowerPoint.
• Knowledge of Google Suite (Docs, Sheets, Gmail, Calendar).
• Able to learn and use multiple computer systems; CRM experience is a plus.
• Excellent proofreading abilities and strong attention to detail.

Responsibilities

• Data entry of new contracts, job sales, and product sales into our CRM software.
• Upload and file copies of contracts for new customers.
• Customer account maintenance including contact updates and billing changes.
• Daily and consolidated month-end invoicing; apply credit memos as required.
• Create Excel reports for customers with special requests.
• Assist Sales Reps and Operations with customer information in CRM.

Skills

Data entry

Customer service

Administrative support

Multitasking

Strong communication

Attention to detail

Team collaboration

Education

High School Diploma

College/University degree in business/administration/accounting

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Google Suite

CRM software

Job description

Rentokil Terminix is seeking a detail-oriented Administrative Support specialist to assist with contract setup, invoicing, and customer data management in a fast-paced environment. You will collaborate with Branch Managers, Technicians, and the Support Services team to ensure accuracy and timely processing.

The role requires strong Microsoft Word/Excel/PowerPoint skills, Google Suite proficiency, and the ability to multitask while maintaining a professional demeanor on-site in Concord, ON.