Client Success & Operations Architect

VettyPet; Saskatoon; On-site; CAD 75,000 - 85,000; Full time

Job summary

A growing startup in veterinary services is seeking a Client Success and Operations Manager to enhance clinic operations and client onboarding experiences. The ideal candidate will have 3–6 years of relevant experience, strong operational execution skills, and a passion for solving real problems in the veterinary field. This full-time role offers a competitive salary between $75,000 and $85,000, along with opportunities for growth. A blend of client success and operational responsibilities is expected.

Qualifications

• 3–6 years in operations, marketing, or client success roles.
• Experience in SaaS, e-commerce, or marketplace environments.
• Hands-on lifecycle marketing experience.

Responsibilities

• Support clinic growth and retention through operational execution.
• Execute client onboarding from setup to training.
• Handle escalated customer support requests.

Skills

Operational execution

Attention to detail

Clear communication

Marketing execution

Project management

Job description

A growing startup in veterinary services is seeking a Client Success and Operations Manager to enhance clinic operations and client onboarding experiences. The ideal candidate will have 3–6 years of relevant experience, strong operational execution skills, and a passion for solving real problems in the veterinary field. This full-time role offers a competitive salary between $75,000 and $85,000, along with opportunities for growth. A blend of client success and operational responsibilities is expected.