Client Success & Admin Coordinator (Flexible Schedule)

Employment North; Dryden; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Health, dental, vision, life & disabil

Flexible time

Employer-matched RRSP contributions

Job summary

Everguard Fire Safety in Dryden, ON is seeking an Administration & Client Support Coordinator to manage client relationships, coordinate sales activities, and keep operations running smoothly. The role supports inside sales, scheduling, and branch administration in a fast-paced fire safety environment.

Join a collaborative team focused on community safety, with growth opportunities and comprehensive benefits.

Qualifications

• Minimum 3+ years of experience in a fast-paced service, administrative, customer support, or coordination environment.
• Experience in industrial, construction, trades, or technical service industries is an asset.
• An educational background in business administration, fire protection, construction, or a related field is considered an asset.
• Equivalent combinations of education and relevant experience will be considered.
• Self-motivated, collaborative, and client-focused.

Responsibilities

• Prepare accurate quotes and invoices for customer orders and service work
• Collaborate closely with field technicians and account managers to validate client details and ensure quote accuracy
• Respond promptly to customer inquiries related to services, billing, scheduling, and documentation
• Support inside sales activities through customer follow-up, order coordination, and accounts administration
• Coordinate and support day-to-day branch administrative activities (including Thunder Bay operation)
• Manage administrative processes including technical report editing, recordkeeping, and document filing
• Maintain a high standard of internal and external customer service in every interaction
• Provide ongoing administrative support to Branch and Regional teams as needed
• Demonstrate safety leadership by following company HSE policies, procedures, and best practices in all activities

Skills

Customer service

Administrative coordination

Microsoft Office

Communication

Multitasking

Education

Business administration degree

Fire protection background

Tools

CRM software

Job description

Everguard Fire Safety in Dryden, ON is seeking an Administration & Client Support Coordinator to manage client relationships, coordinate sales activities, and keep operations running smoothly. The role supports inside sales, scheduling, and branch administration in a fast-paced fire safety environment.

Join a collaborative team focused on community safety, with growth opportunities and comprehensive benefits.