Client Services & Logistics

Kootenay Employment Services Society; Invermere; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading company in birding tours seeks a dedicated individual to manage client correspondence and logistical arrangements for tours worldwide. The role involves planning and booking various travel elements, ensuring exceptional client experiences. Candidates passionate about travel, with strong communication and organizational skills, are encouraged to apply.

Qualifications

• Strong client communication skills are essential.
• Experience in logistics and planning for travel is preferred.
• Research experience for booking hotels and travel arrangements.

Responsibilities

• Handle client correspondence including bookings and confirmations.
• Research and book accommodations and transportation for tours.
• Keep track of expenses and assemble information for tour guides.

Skills

Client Communication

Logistics Planning

Research

Job description

Requirements Eagle-Eye Tours is based in Invermere, BC and is Canada’s largest birding tour operator, offering 75+ tours worldwide each year. To continue delivering exceptional experiences for our clients, we need someone who can handle client correspondence and help pull these tours off without a hitch. This is a long-term position where we can discuss your preferred number of hours/week (30-40). You will have a variety of tasks to keep you busy from researching hotels in Australia to helping clients going to the Arctic.

Are you passionate about travel, learn more at www.eagle-eye.com/careers/

Duties Client correspondence including:

Sending key communications (booking, tour confirmation, etc.)
Creating and updating their invoices
Answering client questions
Planning the logistics for a group of tours, including

Researching and booking hotels
Booking vehicles, flights and boat trips
Keeping track of expenses
Assembling all the key information for the tour guide

Please see www.eagle-eye.com/careers/ for a full job description.

To Apply Please use the contact information as directed in the listing.
https://www.eagle-eye.com/careers/