Client Services Coordinator

Spectrum Health Care; Markham; On-site; CAD 41,000 - 50,000; Full time

Benefits offered by this job

RRSP matching

Benefits

Paid sick days

Job summary

Spectrum Health Care is hiring a Full-Time Client Services Coordinator to work at our Markham office, providing exemplary service to internal and external clients. Day shifts (M-F 8:30 am - 4:30 pm) are available.

You will collaborate with PSWs and Nurses, coordinate services, and liaise with clients, staff, and partners to ensure smooth operations. The role emphasizes strong communication and organizational skills in a healthcare setting.

Qualifications

• Minimum of 2 years working in an office setting.
• Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset).
• High school diploma or equivalent.
• Excellent English written and verbal communication skills (Additional language skills considered an asset).
• Proficient in Word, Outlook and ability to learn proprietary software.
• Medical terminology knowledge an asset but not required.

Responsibilities

• Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services
• Liaises with clients, staff, and community partners
• Acts as a problem solver for clients and responds to inquiries from HCCSS and employees
• Reports client and staff concerns to Home Support Supervisor
• Liaises with the funder representatives regarding client care
• Collects and enters all pertinent client data into the computer system
• Provides lists, schedules, and performs other administrative duties to support the personal support worker and Nurse program

Skills

Customer service

Communication

Multitasking

English proficiency

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

Job description

• Compensation: CAD 45,000 - CAD 45,000 - yearly

Company Description

Your happiness and well-being are top priorities at Spectrum! We offer the most competitive wages, RRSP matching, benefits, paid sick days, and more!

We are hiringa Full-Time Client Services Coordinatorto work at ourMarkhamoffice to provide exemplary service and support to our internal and external clients. Full time day shifts (M-F 8:30 am - 4:30 pm) are available.

By joining Spectrum Health Care you will be part of one of Canada’s Best Managed companies and a committed member of a team of highly skilled healthcare professionals.

Job Description

• Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services
• Liaises with clients, staff, and community partners
• Acts as a problem solver for clients and responds to inquiries from HCCSS and employees
• Reports client and staff concerns to Home Support Supervisor
• Liaises with the funder representatives regarding client care
• Collects and entrees all pertinent client data into the computer system
• Provides lists, schedules, and performs other administrative duties to support the personal support worker and Nurse program

Qualifications

• Minimum of 2 years working in an office setting
• Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset)
• High school diploma or equivalent
• Excellent English written and verbal communication skills (Additional language skills considered an asset)
• Proficient in Word, Outlook and ability to learn proprietary software
• Medical terminology knowledge an asset but not required

Additional Information

This position is a current vacancy

Spectrum Health Care is thrilled to be named one of Canada’s Best Managed Companies.

We thank all applicants, however, only those individuals selected for interviews will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.

If you require accommodation because of disability through the recruitment process, please contact Human Resources at ([e-mail]) for assistance.

Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.