Client Services Associate

Hunter Mercantile; Regina; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation package

Career development support

Professional work culture

Job summary

A reputable investment management firm in Regina is looking for a dedicated Client Service Associate. This role is key in delivering exceptional client engagement and operational support. You'll manage client relationships, assist in portfolio management, and ensure compliance throughout account lifecycles. The ideal candidate has over 5 years of experience in a regulated environment and strong communication skills. Competitive compensation and growth within the wealth management sector are offered.

Qualifications

• 5+ years of experience as a Client Service Associate in an IIROC/CIRO environment.
• Active Investment Representative (IR) or Registered Representative (RR) license required.
• Strong understanding of securities and registered savings plans.

Responsibilities

• Serve as primary point of contact for clients, ensuring exceptional service.
• Assist the Senior Investment Advisor in managing the investment book.
• Prepare and organize client meeting materials and support meetings.
• Execute trades and process client buy/sell orders promptly.
• Manage the end-to-end lifecycle of all client accounts, ensuring compliance.

Skills

Client Relationship Management

Interpersonal Skills

Trade Execution

Portfolio Support

Education

Active Investment Representative (IR) or Registered Representative (RR) license

5 years experience in a regulated environment

Tools

MS Office Suite

Dataphile

DocuSign

Job description

The Company:

A successful Regina investment management firm is seeking a dedicated Client Service Associate to support our growing team. You will be responsible for ensuring exceptional client engagement and providing critical operational support to the Senior Investment Advisor and their sophisticated High Net Worth clients.

Here is what the opportunity offers you:

• A place to work where you are not a “number” but an integral part of a great wealth management company and where your ideas count.
• A relaxed yet professional work culture built on mutual respect and support that prioritizes your career development in wealth management
• A competitive compensation package that includes salary, bonus, benefits, and educational support towards industry courses.

The Impact You Will Have:

In this role, you will be crucial to both client satisfaction and the operational success of the investment book. Your responsibilities will include:

• Client Relationship Management: Serve as the primary point of contact for clients, delivering exceptional, personalized day-to-day service to ensure a consistently positive and premium client experience.
• Portfolio Support: Actively assist the Senior Investment Advisor in the efficient management and oversight of the total investment book of business.
• Meeting Preparation & Participation: Own the organization and preparation of all client meeting materials, including detailed portfolio reviews and new account proposals. You will also attend client meetings as required to support the Advisor.
• Trade Execution: Accurately execute trades and process all client-initiated buy/sell orders promptly.
• Account Lifecycle Management: Manage the end-to-end lifecycle of all client accounts, ensuring regulatory compliance and smooth operation from opening to maintenance.

What You Bring to the Team:

• Experience: A minimum of 5 years of experience successfully operating as a Client Service Associate within an IIROC/CIRO regulated environment.
• Licensing: Must possess an active Investment Representative (IR) or Registered Representative (RR) license.
• Technical Expertise: A strong, comprehensive understanding of securities, registered savings plans (e.g., RRSP, TFSA), and industry compliance requirements.
• Interpersonal Skills: Exceptional communication and people skills, with a proven ability to build trust and rapport with high-net-worth clients.
• Systems Knowledge: Strong working proficiency in MS Office Suite. Knowledge of industry-specific tools such as Dataphile and DocuSign is a valuable asset.

Interested and qualified parties are invited to contact:

Hunter Mercantile

[e-mail]

www.huntermercantile.com

Hunter Mercantile is a corporate search firm recognized throughout North America as a boutique for placement in wealth management.