Client Services Assistant

Shannex Incorporated; Sydney; On-site; CAD 35,000 - 48,000; Full time

Job summary

Shannex Incorporated is seeking a compassionate and dedicated Client Services Assistant to join their team in Sydney, Nova Scotia. In this entry-level role, you'll assist residents with daily living activities, provide support in social and spiritual engagements, and ensure a clean, safe environment. Join a respected organization where you can make a meaningful difference in the lives of seniors, surrounded by supportive colleagues and continuing education opportunities.

Benefits

Free onsite parking

Access to perks vendors and discounts

Opportunities for growth and development

Recognition and Rewards for service excellence

Access to continuing education and training

Qualifications

• Valid Personal Support Worker diploma or equivalent required.
• CPR & First Aid Certification necessary.
• Experience with elderly in long-term care considered an asset.

Responsibilities

• Assist residents with daily living activities such as bathing and dressing.
• Administer medications under supervision as per physician orders.
• Clean resident rooms and common areas.

Skills

Compassion

Communication

Collaboration

Education

Personal Support Worker diploma or equivalent

CPR & First Aid Certification

Job description

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If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

We are searching for a Client Services Assistant to join our Parkland Cape Breton team based in Sydney, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety
  
  

About The Opportunity

• Assists residents with hygiene and daily living activities, such as: bathing, dressing, oral care, skin care, meals, and mobilizing according to the work assignment;
• Assists in the provision of social, spiritual, and intellectual activities for residents;
• Cleans resident rooms, server and household common areas;
• Administers resident medications as assigned under the direction of the Resident Services Coordinator/Manager and in accordance with Physician orders following all medication management policies and guidelines;
• Completing all duties in a way which is consistent with Shannex’s Philosophy of Service: Your life. Your choice. Your Home;
• Communicates and reports relevant information regarding resident care or safety to Supervisor;
  
  

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A valid Personal Support Worker diploma, certificate, or equivalent (Must be enrolled in a program if not already obtained);
• Ability to work a minimum of 6 shifts per quarter and a schedule of flexible hours and shifts inclusive of days, nights, weekends, and holidays;
• A valid CPR & First Aid Certification (required);
• Ability to provide a clear criminal record with vulnerable sector screening upon hire;
• Advanced proficiency in the English language is required, proficiency in French considered an asset
• Alzheimer’s and Dementia Care course considered an asset;
• Previous working experience with elderly in long-term care or a senior living environment an asset;
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care
  
  

About Us

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For more than three decades, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, and Care at Home team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.

If you’re ready to join the Shannex team of Great People, apply today!

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Other

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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