Client Service Technician

Air Liquide; Calgary; On-site; CAD 45,000 - 65,000; Full time

Job summary

Air Liquide Home Healthcare Canada in Calgary, AB is seeking a Client Service Technician. The role focuses on delivering and supporting oxygen therapy equipment and services to patients in the Calgary area.

The successful candidate will handle equipment troubleshooting, cleaning, warehouse maintenance, and ensure compliance with safety policies, while delivering high-quality patient care. Occasional on-call shifts and training for new hires may be required.

Qualifications

• Good communication and customer service skills.
• Ability to follow safety policies and procedures.
• Strong interpersonal skills and teamwork.

Responsibilities

• Delivery and technical support to frontline including oxygen starts and equipment troubleshooting.
• Cleaning of oxygen equipment and warehouse maintenance.
• Adhering to Air Liquide safety policies.
• Provide excellent customer service and ensure patient satisfaction.
• Occasional on-call shifts may be required.
• Provide training to new hires and students as required.

Skills

Customer service

Communication skills

Safety compliance

Job description

R10102095 Client Service Technician (Open)

Location: Calgary, AB - 53rd NE (RHS) - Respiratory therapy

At Air Liquide Home Healthcare Canada, we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancing and digitizing our tools, products, and systems, to forging meaningful relationships with our patients. Air Liquide Home Healthcare Canada is a leading provider of sleep apnea tests, treatments, and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness, and collaborative medicine.

Ready to be part of this global family of companies making a difference in the quality of life for patients around the world? How will you CONTRIBUTE and GROW?

Responsibilities

• Delivery and technical support to front line including but not limited to helping with oxygen starts, oxygen equipment troubleshoot, and delivery of quality patient services to Air Liquide home health care patients.


• Cleaning of oxygen equipment, and maintenance of the warehouse.


• Adhering and compliance to Air Liquide safety policies.


• Good customer services, and ensuring patients' satisfactions.


• Occasional on-call shifts are required.


• Provide necessary training to new hires, and students as required.

Requirements

• Valid class 5 driver's license with good driving abstracts.


• Police record check with vulnerable sector check.


• Good communication skills.


• Accommodations are available on request for candidates taking part in all aspects of the selection process.

Additional Information

We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

Disclaimer: Please note that the job titles listed on this job posting may differ from those used in our internal job descriptions/position titles. While the titles may vary, the roles and responsibilities remain consistent.

Company Culture & Inclusion

Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders.

Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Discover what your professional journey at Air Liquide could be here!