Client service supervisor

Maxhome; Newfoundland and Labrador; Hybrid; CAD 45,000 - 60,000; Full time

Job summary

A leading home support services company is seeking a Client Service Supervisor to oversee operations and manage home care cases. The role involves training staff, resolving client issues, and ensuring high-quality service delivery. This full-time position offers a hybrid work environment and includes health benefits, making it an excellent opportunity for organized and dependable candidates.

Benefits

Healthcare plan

Qualifications

• Experience: 1 to less than 7 months.
• Attention to detail required.
• Criminal record check needed.

Responsibilities

• Establish work schedules and procedures.
• Train staff in job duties and safety procedures.
• Resolve customer requests and complaints.

Skills

Client focus

Dependability

Excellent communication skills

Organized

Reliable

Education

College/CEGEP

Tools

MS Office

Job description

Join to apply for the Client Service Supervisor role at Maximum Home Support Services.

Overview

• Languages: English
• Education: College/CEGEP
• Experience: 1 to less than 7 months
• Work type: Hybrid (both in person and remote)
• Work setting: Remote or mobile, own home

Responsibilities

• Establish work schedules and procedures
• Prepare and submit reports
• Train staff in job duties, safety procedures, and policies
• Recruit and hire staff
• Coordinate, assign, and review work
• Provide clients with information
• Resolve issues, including customer requests, complaints, and supply shortages
• Manage home care cases

Experience and skills

• Computer knowledge: MS Office

Additional information

• Security: Criminal record check
• Work conditions: Attention to detail
• Personal qualities: Client focus, dependability, excellent communication skills, organized, reliable

Benefits

• Health benefits: Healthcare plan

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function and industry

• Other
• Medical Practices