Client Service Processor

The Canada Life Assurance Company; London; Presencial; CAD 37.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career development

Health & Wellness

Time off

Financial security

Rewards & recognition

Community

Descripción de la vacante

Canada Life’s London, ON head office is seeking a Client Service Processor for the Wealth, Quadrus, Life Client Services, and Group Retirement Services teams. The role is 100% in London Head Office and requires reliability security clearance and strong organizational skills.

You will triage mail, manage team emails, support inter-team paperwork, and assist with projects while learning Unitrax, GPAS, and Investment Centre. The position offers base salary with family-friendly benefits and security.

Formación

• Reliability Status Security Clearance required before access to Protected B information.
• Excellent organizational skills are essential.
• Analytical and detail oriented with strong attention to accuracy.
• Eagerness and ability to learn Unitrax, GPAS and Investment Centre.
• Imaging system experience is an asset.
• Working knowledge of Microsoft Office products.
• Excellent written and verbal communication skills.
• Good interpersonal and team-building skills.
• Demonstrated organizational and time management skills to manage multiple tasks.
• Able to adapt quickly to changing priorities.

Responsabilidades

• Triage/prep incoming mail including documents and cheques for multiple teams within time standards.
• Coordinate with other admin areas regarding inter-team paperwork.
• Assist with non-financial processing when required.
• Support small projects when necessary
• Manage the team shared email box(es).
• Responsible for workflow distribution electronically.

Conocimientos

Reliability status security clearance

Organizational skills

Analytical and detail-oriented

Learn Unitrax, GPAS and Investment Cen

Imaging system experience (asset)

Microsoft Office

Written and verbal communication

Interpersonal and teamwork

Time management

Adaptability to changing priorities

Herramientas

Unitrax

GPAS

Investment Centre

Imaging system

Microsoft Office

Descripción del empleo

Reporting to the Associate Manager of Direct to Head Office (D2HO) . The Client Service Processor will be responsible for the timely distribution of team paperwork, cheques and e-mails for Wealth, Quadrus, Life Client Services, and Group Retirement Services team members. The successful candidate will work closely with other teams. The Client Service Processor would be 100% in the London Head Office.

What you will do:

• Triage/prep incoming mail including documents and cheques for the Wealth, IPC Wealth, Life Client Service, and Group Retirement Services teams within time standards
• Work closely with other admin areas regarding inter-team paperwork
• Assist with non-financial processing when required
• Support small projects when necessary
• Manage the team shared e-mail box es
• Responsible for workflow distribution electronically

What you will bring:

• Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.
• Excellent organizational skills
• Analytical and detail oriented
• Eagerness and ability to learn Unitrax, GPAS and Investment Centre
• Imaging system) experience an asset
• Working knowledge of Microsoft office products
• Excellent written and verbal communication skills
• Good interpersonal and team building skills
• Demonstrated organizational and time management skills to manage multiple tasks and deadlines
• Able to adapt quickly to changing priorities

The base salary for this position is between $36,900 - $49,800 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’reunited by a shared purpose: to improve the financial,physicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowardseducation reimbursement.
• Health & Wellness:Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.
• Time Off:In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day.
• Financial Security:Company-matching pension plan,share ownership program andadditionalinvestment options.
• Rewards and Recognition:Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis onCommunity:We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs),mentorshipprograms,socialclubsandevents.

We’recommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail]. All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Location

London, ON, CA