Client Service Coordinator, PT

Spectrum Health Care Inc; Markham; On-site; CAD 30,000 - 50,000; Part time

Job summary

Join a leading home health care provider as a Client Service Coordinator in Markham. This rewarding part-time role involves providing exceptional client service, coordinating with healthcare professionals, and acting as a liaison between clients and staff. As part of a recognized top company in Canada, you'll be part of a dedicated team committed to quality care and support. If you're passionate about helping others and thrive in a fast-paced environment, this opportunity is perfect for you. Apply today to make a difference in the lives of those we serve!

Qualifications

• Minimum 2 years in an office setting with high call volume experience.
• Excellent English communication skills and customer service.

Responsibilities

• Coordinate scheduling and services for PSW and Nurses.
• Liaise with clients, staff, and community partners.

Skills

Exceptional customer service

Multitasking

Excellent communication skills

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Outlook

Proprietary software

Job description

We are hiring Part Time Client Service Coordinators to work at our Markham office for evening and weekend support. As a Client Service Coordinator, you will provide exemplary client service and support and act as a liaison between patients, clients, and clinical staff.

Our people are the cornerstone of our business. By joining Spectrum Health Care, you will be part of one of Canada’s Best Managed companies and a committed member of a team of highly skilled healthcare professionals.

If you are passionate about caring for people, responsive to the needs of others, dedicated to providing quality care, and looking for a rewarding career in health care with a leading home health care provider, apply today!

Job Description

• Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services.
• Liaises with clients, staff, and community partners.
• Acts as a problem solver for clients and responds to inquiries from LHIN and employees.
• Reports client and staff concerns to Home Support Supervisor.
• Liaises with the LHIN representatives regarding client care.
• Collects and enters all pertinent client data into the computer system.
• Provides lists, schedules, and performs other administrative duties to support the personal support worker and Nurse program.

Qualifications

• Minimum of 2 years working in an office setting.
• Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset).
• Ability to multitask and prioritize.
• High school diploma or equivalent.
• Excellent English written and verbal communication skills (Additional language skills considered an asset).
• Excellent customer service and organizational skills.
• Proficient in Word, Outlook and ability to learn proprietary software.
• Medical terminology knowledge an asset but not required.
• Additional language skills an asset.

Additional Information

Spectrum Health Care is thrilled to be named one of Canada’s Best Managed Companies. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership.

We thank all applicants; however, only those individuals selected for interviews will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.

If you require accommodation because of disability through the recruitment process, please contact Human Resources at ([e-mail]) for assistance.

Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve, and we know a diverse workforce is key to the growth and success of our organization.