Client Service Coordinator

Desjardins Group; Mississauga; Hybrid; CAD 45,000 - 60,000; Full time

Job summary

A leading company in the financial services sector is seeking a Claim Service Coordinator to provide administrative and operational support. This role involves maximizing productivity through clerical tasks, effective communication, and adherence to established workflows. The ideal candidate will have a high school diploma and relevant experience, with a focus on customer service and operational efficiency. Competitive salary and benefits are offered, including a defined benefit pension plan and flexible vacation.

Benefits

Competitive salary and annual bonus

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness expenses

Qualifications

• Minimum of two years of relevant experience.
• Knowledge of Microsoft Office software (Excel, Teams, Word, Outlook).
• Other combinations of qualifications and relevant experience may be considered.

Responsibilities

• Perform administrative tasks including document collection, entry, and filing.
• Provide information about day-to-day operations.
• Communicate effectively with teammates to coordinate tasks.

Skills

Action oriented

Customer Focus

Situational adaptability

Nimble learning

Drive results

Education

High school diploma in a related field

Tools

Microsoft Office

Job description

As a claim service coordinator, you provide administrative and operational support to the organization. You strive to maximize operational productivity. This may include working in one or more sub-specialties, such as data entry, data processing and verification of database data integrity. You perform clerical and administrative tasks to support your unit’s day-to-day operations and help it achieve operational objectives and carry out initiatives in accordance with the detailed guidelines in place. The ability to drive results is therefore essential. You respond to common administrative and operational questions and handle requests for general information, tailoring your approach as needed. More specifically, you will be required to :

• Perform administrative tasks, including document collection, entry, compilation, coding and transcription. Distribute, process and file documents

• Provide information about your unit’s day-to-day operations

• Communicate effectively with teammates to coordinate the completion of tasks

• Ensure that tasks are completed within the necessary timelines and in accordance with established workflows

What we offer*

• Competitive salary and annual bonus

• 4 weeks of flexible vacation starting in the first year

• Defined benefit pension plan that provides predictable, stable income throughout retirement

• Group insurance including telemedicine

• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

• High school diploma in a related field

• A minimum of two years of relevant experience

• Please note that other combinations of qualifications and relevant experience may be considered

• Knowledge of Microsoft office software (excel, Teams, word, outlook)

Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability

#LI-Hybrid

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Administration (FG)

Unposting Date

2025-05-27