Client Service Advocate - Banking & Digital Tools

ATB Financial; Town of Coronation; On-site; CAD 40,000 - 52,000; Full time

Benefits offered by this job

Unionized role

Temporary 6-12 months

Job summary

ATB Financial is hiring a Client Service Representative at the Coronation branch. You will welcome clients, understand their financial needs, offer personalized solutions, and connect them with the right resources. You’ll be part of a dynamic team delivering positive, efficient service and building meaningful client relationships.

This unionized, temporary 6-12 month role may require occasional travel to neighboring branches. Strong numerical skills and banking experience are a plus.

Qualifications

• Proven customer service and/or sales experience.
• Familiarity with personal lending services is a plus.
• Ability to adapt to a changing environment.

Responsibilities

• Proactively engage with clients to understand financial needs and provide tailored solutions.
• Educate clients on digital banking tools and platforms.
• Collaborate with internal teams to ensure smooth operations and resolve client issues.

Skills

Customer service

Sales experience

Team player

Adaptable to change

Numerical aptitude

Education

Grade 12

Job description

ATB Financial is hiring a Client Service Representative at the Coronation branch. You will welcome clients, understand their financial needs, offer personalized solutions, and connect them with the right resources. You’ll be part of a dynamic team delivering positive, efficient service and building meaningful client relationships.

This unionized, temporary 6-12 month role may require occasional travel to neighboring branches. Strong numerical skills and banking experience are a plus.