Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
Job Summary:
Our Client Sales Representatives connect and engage with prospective clients who originate from inbound leads. They seek new business opportunities by developing relationships with potential customers and guiding them throughout the required sales stages. To excel in this position, you need to effectively communicate and collaborate with clients, ensuring they understand the value of our services and how Toptal can support their goals. Our ideal candidate thrives in a fast-paced environment, is hungry to exceed sales quotas, and strives to go above and beyond. If you are passionate about sales, innately driven, and results-oriented, this is the perfect opportunity for you to launch your sales career.
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
Responsibilities:
The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
- Sales Cycle Management: You will be the initial face of Toptal and support our clients through the required sales stages. As the first point of contact, you will be responsible for moving these clients forward in the sales process, starting with regularly conducting sales calls and accurately articulating the benefit of Toptal.
- Client Experience: Clients are at the heart of everything we do. You will execute a customer-centric approach across all your interactions during pre-defined working hours, building rapport with prospective clients.
- Collaboration with Team Members: You will collaborate with your team to promptly respond to high-volume inbound client inquiries, communicating via Zoom and Slack.
- Growth and Development: Our SMB sales team members always look to improve individually and as a team. Being open to and implementing feedback will be critical to achieving success in this role and at Toptal.
In the first week, expect to:
- Onboard and integrate into Toptal.
- Learn Toptal’s model, our team members, and our story.
- Begin our 1-1 sales training process which conveys our value proposition, sales process, and delivery method.
- Become acquainted with the cross-functional teams you will work with to close new business.
In the first month, expect to:
- Complete our personalized sales training program, including mock calls and role-play scenarios.
- Be able to articulate Toptal’s value proposition and process.
- Understand clients’ needs, overcome objections, present Toptal’s value proposition, and close leads that are a good fit for Toptal.
- Work alongside various business units to ensure prospects are progressing through the funnel.
- Begin closing new business while exercising discretion and independent judgment.
In the first three months, expect to:
- Be fully ramped up and integrated into the team.
- Complete additional vertical-specific training.
- Possess a healthy pipeline of prospects.
- Exhibit a successful track record of hitting sales goals.
In the first six months, expect to:
- Have a solid history of claiming and closing new business by consistently meeting or exceeding sales goals.
- Identify process improvement areas to help increase team efficiency.
- Continue to implement sales best practices for client interactions and follow-up.
In the first year, expect to:
- Begin to mentor new team members.
- Continue to gain and close new business while managing your funnel.
- Become a productive, collaborative, and consistent contributor to the team.
Qualifications and Job Requirements:
- Bachelor’s degree is required.
- 1-3 years of B2B sales experience (i.e. Account Executive, Inside Sales, Outside Sales Representative, Account Representative, or related title).
- Software or tech-related sales experience is a plus.
- Be attentive to client needs and fully available during working hours to take client calls.
- You are client-centric, working with prospective clients daily to uncover and resolve issues through value-based selling.
- Have a “will-to-win” attitude, looking to exceed your quota.
- You’re a “learn-it-all,” striving for improvement and seeking feedback.
- Ability to collaborate effectively with team members.
- Outstanding written and verbal communication skills.
- Ability to thrive in a fast-paced, rapidly growing company and handle a variety of challenges.
- You must be a world-class individual contributor to thrive at Toptal.