Client Relations and Operations Manager

Pivot + Edge; Salmon Arm; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary based on experience

Opportunities for growth

Supportive team environment

Health insurance & benefits

Job summary

Pivot + Edge in Salmon Arm is seeking a confident professional for business development and client engagement. The successful candidate will manage leads, meet potential clients, and assist with proposals while overseeing office operations to ensure efficiency. Ideal applicants should have experience in sales, particularly in the custom home building sector, coupled with excellent interpersonal skills and organizational abilities. Join a community-focused company known for quality and strong team culture.

Qualifications

• Experience in sales, preferably in real estate, construction, or home building.
• Approachable personality and professional demeanor with clients and team engagements.
• Strong organizational and multitask skills.
• Self-motivated and work well independently and collaboratively within a team.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office and understanding of construction project management software.
• Knowledge of home construction process and construction drawings is a plus.

Responsibilities

• Generate and manage leads through networking, referrals, and marketing efforts.
• Meet with potential clients to understand their vision and present custom home solutions.
• Assist with proposals, estimates, and contracts.
• Maintain strong relationships with clients throughout the building process.
• Assist in administrative tasks, including scheduling and document management.
• Coordinate with vendors, subcontractors, and internal teams.
• Support project management ensuring projects run smoothly.

Skills

Sales experience

Communication skills

Organizational skills

Self-motivated

Interpersonal abilities

Proficiency in Microsoft Office

Job description

If you are looking for a place where your work genuinely matters, this is the kind of company people stay with for years. Don Hindbo built the business in 1992, and his son Coady has spent more than twenty years learning the trade and growing the company alongside him. Together they have become one of Salmon Arm’s most trusted custom home builders, known for quality, consistency, and a reputation that no competitor can match.

What sets this team apart is the culture. The crew is experienced, loyal, and proud of the work they deliver. Many come from farming and trades backgrounds where hard work is second nature, and that mindset shows in every project. The environment is steady, hands on, and genuinely enjoyable. You are trusted to take ownership, work independently, and deliver work you can be proud of. Quality is the expectation, not the exception.

Leadership is one of the biggest reasons people join and stay. Coady is calm, supportive, and grounded. He understands real life and stands behind his team when challenges come up. In return, he looks for people who want to commit, contribute, and grow. This is a family oriented, community focused company with team members who serve as local firefighters and volunteers. You are not just building homes. You are building for your own community.

If you want to work for owners who care about their people, pay attention to the details, and lead with common sense and respect, this is the right place. Ideas are welcomed, learning is encouraged, and good work is recognized. This is an opportunity to join a respected builder where you can make a real impact and be part of a team that takes pride in everything they create.

What We Offer

• Competitive salary based on experience
• Opportunities for growth with a reputable custom home builder/commercial construction
• Supportive team environment
• Health insurance & benefits

Position Overview

This role is designed for a confident professional who excels in business development and client engagement. You will serve as the first point of contact for prospective clients, representing the company with professionalism, credibility, and a strong understanding of the custom home building process. Your focus will be on building relationships, qualifying new opportunities, and setting the tone for a high‑quality client experience from the very first conversation. Alongside the sales function, you will oversee the day‑to‑day operations of the office, ensuring communication, scheduling, and workflow remain organized and efficient.

Key Responsibilities

Business Development & Client Relations

• Generate and manage leads through networking, referrals, and marketing efforts
• Meeting with potential clients to understand their vision and present our custom home solutions
• Assist with proposals, estimates, and contracts
• Maintain strong relationships with clients throughout the building process

Office Management

• Assist in administrative tasks, including scheduling, document management, and correspondence
• Coordinate with vendors, subcontractors, and internal teams
• Support project management ensuring projects run smoothly and efficiently

Qualifications

• Experience in sales, preferably in real estate, construction, or home building
• Approachable personality and professional demeaner with clients and team engagements
• Strong organizational and multitask skills
• Self‑motivated and work well independently and collaboratively within a team
• Excellent communication and interpersonal abilities
• Proficiency in Microsoft Office. Ability to understand construction project management software
• Knowledge of home construction process and construction drawings is a plus

Actual compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.