Client Programs Manager

Norton Rose Fulbright; Montreal (administrative region); Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work environment

Retirement savings plan

Benefits premiums paid by firm

Telemedicine services

Wellness allowance

Job summary

Norton Rose Fulbright is recruiting a Client Programs Manager to drive directories and awards programs across Canada. You will shepherd submissions from drafting to interviews, ensuring alignment with firm strategy and growth objectives, and provide leadership to regional teams.

In this role, you will manage timelines, produce quarterly analyses, and share recommendations with senior leadership. A strong background in marketing, business development, and project management within a professional

Qualifications

• 5+ years in marketing, business development, or related role in professional services.
• Experience developing and managing directories and awards submissions is a plus.
• Strong project management, research, and writing abilities.
• Excellent written and verbal communication, with ability to edit and refine materials.
• Bilingual in French and English is a strong asset.

Responsibilities

• Lead strategic approach to directories and awards to bolster brand nationally and locally.
• Advise on submissions to align with firm strategy and regional growth.
• Measure performance and prepare quarterly reports with recommendations.
• Develop best practices and guidelines for submissions and processes.
• Coordinate drafting, editing, and interview prep for directories and awards and act as Canadian contact for Global directories team.

Skills

Marketing

Business development

Project management

Research and writing

Communication skills

Bilingual English-French

Job description

We are seeking a Client Programs Manager to join our Clients & Markets team. This role is responsible for managing legal directory and awards programs and ensuring the successful delivery of submissions that support the firm’s profile and market position.

You Will Be Focusing On

• Work with firm leadership to implement a strategic approach to directories and awards, to bolster our brand and reputation nationally and in local markets.
• Provide advice and guidance to ensure our submissions algin with the firm’s strategy and support national and regional growth.
• Measure performance against our market priorities and competitors.
• Prepare analysis reports and present quarterly findings and recommendations to leadership.
• Develop and maintain best practices and guidelines.

Directories

• Project manage legal directory submissions, including Chambers and Legal 500, including practice and vendor liaison, workback schedules, and internal communications.
• Provide research, analysis, and recommendations for submissions content and tone.
• Includes submission drafting, editing, and proofreading, and preparing for directory interviews.
• Serve as Canadian contact for Global directories team.

Awards

• Project manage legal professional award nominations to help grow the profile and market position of the firm and select lawyers, and to support clients.
• Includes nomination drafting, editing, and proofreading.

What You Bring To The Role

• 5+ years of experience in marketing, business development, or a related role in a law firm or professional services environment.
• Experience developing and managing legal directory and award submissions a significant asset.
• Demonstrated project management skills with a proven ability to manage multiple priorities under tight deadlines.
• Ability to build relationships and establish credibility with people across the organization, at all levels.
• Strong research and writing skills with an aptitude for process analysis and continuous improvement.
• Excellent verbal and written communication skills, including editing and proofreading experience.
• Possesses a high level of business acumen and an understanding of client objectives and the marketplace.
• Bilingual in French and English a strong asset

The salary bands provided reflect the typical range for this role in the region indicated. We recognize that each candidate brings a unique set of experiences and skills, and final compensation will be thoughtfully determined based on individual qualifications and current market factors. Please note that salary will be discussed and negotiated during interview.

Why Join Our Team

• Hybrid work environment
• Retirement savings plan with employer contribution
• Benefit premiums paid by the firm
• Telemedicine services
• Wellness matters: Flexible health and wellness allowance that covers much more than gym memberships!
• Training and development programs based on your interests and needs

Les échelles salariales indiquées reflètent la plage typique pour ce poste dans la région indiquée. Nous reconnaissons que chaque candidat.e apporte un ensemble unique d’expériences et de compétences, et la rémunération finale sera déterminée avec soin en fonction des qualifications individuelles et des facteurs actuels du marché. Veuillez noter que le salaire sera discuté et négocié lors de l’entrevue.

Toronto: $111,600 - $137,800 Ottawa: $109,000 - $134,600 Vancouver: $109,000 - $134,600

Vous souhaitez vous joindre à un cabinet proactif et moderne où vous vivrez une expérience professionnelle exceptionnelle dans un cadre de travail inclusif et collaboratif? Joignez-vous à nous!

En tant que cabinet d’avocats mondial, nous favorisons une culture fondée sur l’excellence et le service aux clients et prônons la souplesse, le respect, la diversité et la transparence. Nous nous efforçons de créer un environnement inclusif et équitable où chacun·e peut se montrer sous son vrai jour et réaliser son plein potentiel sur le plan professionnel.

Si vous souhaitez vous prévaloir de mesures d’adaptation raisonnables au cours du processus de recrutement, veuillez nous l'indiquer lors de votre candidature. Nous communiquerons avec vous pour en discuter.

Veuillez noter que les personnes qui reçoivent une offre d’emploi peuvent être tenues, pendant leur emploi au sein de Norton Rose Fulbright, de faire la preuve des vaccinations recommandées de temps à autre par le gouvernement ou les autorités de santé publique. Norton Rose Fulbright a le devoir d’accommoder les personnes qui ne sont pas en mesure de se faire vacciner pour des motifs protégés. Les candidat·es qui ont besoin d’un accommodement peuvent communiquer avec nous pour en discuter davantage.

Le droit à l’échelle mondiale

nortonrosefulbright.com

Veuillez noter que cet affichage de poste est diffusé afin de pourvoir un poste actuellement vacant.