Client Marketing Manager

360insights; Whitby; On-site; CAD 50,000 - 63,000; Full time

Benefits offered by this job

Bonus

Stock options

Benefits

Job summary

360insights is looking for a Marketing Manager to partner with clients, plan, deliver, and optimize campaigns driving real results for incentive programs. You’ll own strategy and day-to-day delivery in a hands-on, contributor role, collaborating with cross-functional teams on campaigns, promotions, and program objectives.

You will leverage AI tools to improve efficiency and insights, manage budgets, and lead multiple campaigns while nurturing client relationships to drive growth and retention.

Qualifications

• 3-5 years of marketing experience in agency or corporate settings.
• Experience leveraging AI tools to improve efficiency, content development, and insight generation.
• Strong experience working directly with clients and managing relationships in a marketing context.
• Proven ability to lead strategy and present ideas clearly to clients and internal stakeholders.
• Experience creating proposals, marketing plans, and managing budgets.
• Experience managing multiple stakeholders across client organizations and internal teams.

Responsibilities

• Develop integrated marketing strategies across channels (CRM, digital, PoP) for client programs.
• Translate strategies into client-facing proposals and campaign recommendations.
• Lead campaign execution end-to-end from brief to delivery and reporting.
• Identify upsell and cross-sell opportunities through proposals and campaigns.
• Translate campaign performance into insights, narratives, and actionable recommendations.
• Manage project scope and align with budgets; flag changes as needed.
• Ensure campaigns are compliant by coordinating with operations, legal, and partners.
• Provide direction to Marketing Coordinators to support execution.
• Bring marketing expertise into cross-functional conversations with Program and Account Managers.
• Share knowledge and mentor others to strengthen marketing thinking across teams.

Skills

Campaign management

Client relationship management

Strategic marketing

Project management

Digital marketing analytics

Tools

DotDigital

CRM platforms

Excel

PowerPoint

Job description

About The Role

We’re looking for a Marketing Manager who can partner closely with clients to plan, deliver, and improve marketing campaigns that drive real business results for our clients’ incentive programs.

This is a client-facing role where you’ll act like an extension of their team, owning both the strategy and the day‑to‑day delivery of a variety of campaigns, promotions and incentive programs. This is a hands on, individual contributor role.

What You’ll Be Doing

• Develop integrated marketing strategies across channels (CRM, digital, PoP, etc.) for client incentive and loyalty programs
• Translate strategies into client-facing proposals and campaign recommendations that support account and program objectives
• Lead campaign execution end-to-end, from brief through delivery and reporting; developing clear insight-driven creative briefs and managing timelines to keep projects on track
• Identify and drive opportunities for account growth, including upsell and cross‑sell initiatives through marketing proposals and campaign recommendations
• Translate marketing campaign performance into clear insights, narratives, and actionable recommendations for clients
• Manage marketing project scope and ensure alignment with approved budgets, flagging and addressing scope changes
• Ensure every campaign is accurate and compliant by working closely with operations, client teams, legal, and external partners as‑necessary
• Provide direction and oversight to Marketing Coordinators to support marketing campaign execution
• Bring marketing expertise into cross‑functional conversations, partnering with Program Managers and Account Managers
• Share knowledge and mentor others, contributing to stronger marketing‑led thinking across client and sales conversations

What You’ll Bring

• 3-5 years’ experience in marketing, either in an agency or corporate environment
• Experience leveraging AI tools to improve efficiency, content development, and insight generation
• Strong experience working directly with clients and managing relationships in a marketing context
• Confidence leading strategy and presenting ideas clearly to clients and internal stakeholders
• Experience creating proposals, marketing plans, and managing budgets
• Experience managing multiple stakeholders across client organizations and internal teams
• Strong project management skills with the ability to lead multiple campaigns simultaneously
• A results‑focused mindset, with a good understanding of digital metrics and performance (e.g., CRM, engagement, analytics)
• Strong attention to detail, particularly in regulated or compliance‑driven environments
• Experience with CRM/email platforms (e.g., DotDigital), analytics tools, and core productivity tools (Excel, PowerPoint)
• Appreciation of creative and production processes, with basic knowledge of design tools
• Experience working with data to improve marketing outcomes

About 360insights

360insights orchestrates how brands engage and grow their complex partner ecosystems. Our unified platform brings together streamlined experiences, incentives, and services so brands can coordinate go‑to‑market efforts with clarity, consistency, and control. Built for organizations with indirect channels and complex global incentive programs, we are trusted by leading brands worldwide.

We welcome talent from all backgrounds and are committed to equal opportunity regardless of race, religion, ethnicity, age, disability, sexual orientation, or gender identity. Accommodations are available throughout the hiring process upon request. Learn more about our DEIB vision on our website.

The Pay Range For This Role Is

50,000 - 63,000 CAD per year (Whitby, Canada)

In addition to base salary we offer bonus, stock options plus a wide range of benefits.