Client Marketing Manager

360insights (Canada) Ltd.; Whitby; On-site; CAD 50,000 - 63,000; Full time

Benefits offered by this job

Bonus

Stock options

Wide range of benefits

Job summary

360insights (Canada) Ltd. is hiring a Client Marketing Manager in Whitby, Ontario. This role involves partnering with clients to deliver impactful marketing campaigns for their incentive programs. The ideal candidate will possess 3-5 years of marketing experience and strong project management skills.

The position also offers opportunities for career growth within a supportive team and comes with a competitive salary range of 50,000 – 63,000 CAD annually, along with bonuses, stock options, and a wide array of benefits.

Qualifications

• 3-5 years’ experience in marketing, either in an agency or corporate environment.
• Strong experience in client-facing roles managing marketing relationships.
• Ability to lead strategy and present to stakeholders.

Responsibilities

• Develop integrated marketing strategies across CRM and digital channels.
• Lead marketing campaign execution from brief through delivery.
• Manage marketing project scope to align with budgets.

Skills

Marketing experience

Client relationship management

Project management

Digital marketing metrics

Tools

CRM platforms (e.g., DotDigital)

Analytics tools

Microsoft Office Suite (Excel, PowerPoint)

Job description

Client Marketing Manager

Location: Whitby, Ontario, Canada

360insights orchestrates how brands engage and grow their complex partner ecosystems. Our unified platform brings together streamlined experiences, incentives, and services so brands can coordinate go‑to‑market efforts with clarity, consistency, and control. Built for organizations with indirect channels and complex global incentive programs, we are trusted by leading brands worldwide.

We welcome talent from all backgrounds and are committed to equal opportunity regardless of race, religion, ethnicity, age, disability, sexual orientation, or gender identity. Accommodations are available throughout the hiring process upon request. Learn more about our DEIB vision on our website.

About the role

We’re looking for a Marketing Manager who can partner closely with clients to plan, deliver, and improve marketing campaigns that drive real business results for their incentive programs. This client‑facing, individual‑contributor role requires owning both strategy and day‑to‑day delivery of a variety of campaigns, promotions and incentive programs.

What you'll be doing

• Develop integrated marketing strategies across channels (CRM, digital, PoP, etc.) for client incentive and loyalty programs
• Translate strategies into client‑facing proposals and campaign recommendations that support account and program objectives
• Lead campaign execution end‑to‑end, from brief through delivery and reporting; develop clear insight‑driven creative briefs and manage timelines to keep projects on track
• Identify and drive opportunities for account growth, including upsell and cross‑sell initiatives through marketing proposals and campaign recommendations
• Translate marketing campaign performance into clear insights, narratives, and actionable recommendations for clients
• Manage marketing project scope and ensure alignment with approved budgets, flagging and addressing scope changes
• Ensure every campaign is accurate and compliant by working closely with operations, client teams, legal, and external partners as necessary
• Provide direction and oversight to Marketing Coordinators to support marketing campaign execution
• Bring marketing expertise into cross‑functional conversations, partnering with Program Managers and Account Managers
• Share knowledge and mentor others, contributing to stronger marketing‑led thinking across client and sales conversations

What you'll bring

• 3‑5 years’ experience in marketing, either in an agency or corporate environment
• Experience leveraging AI tools to improve efficiency, content development, and insight generation
• Strong experience working directly with clients and managing relationships in a marketing context
• Confidence leading strategy and presenting ideas clearly to clients and internal stakeholders
• Experience creating proposals, marketing plans, and managing budgets
• Experience managing multiple stakeholders across client organizations and internal teams
• Strong project‑management skills with the ability to lead multiple campaigns simultaneously
• A results‑focused mindset, with a good understanding of digital metrics and performance (e.g., CRM, engagement, analytics)
• Strong attention to detail, particularly in regulated or compliance‑driven environments
• Experience with CRM/email platforms (e.g., DotDigital), analytics tools, and core productivity tools (Excel, PowerPoint)
• Appreciation of creative and production processes, with basic knowledge of design tools
• Experience working with data to improve marketing outcomes

All our job postings provide starting pay bands for transparency. In addition to base salary we offer bonus, stock options, and a wide range of benefits.

The pay range for this role is: 50,000 – 63,000 CAD per year (Whitby, Canada)