Client Manager

Pinchin in Canada; Victoria; On-site; CAD 70,000 - 90,000; Full time

Job summary

A multidisciplinary consulting firm, Pinchin Ltd., seeks a Client Manager to oversee client relationships and business development on Vancouver Island. This full-time role involves managing a client portfolio, collaborating with project teams, and identifying new consulting opportunities. Ideal candidates will have 2-5 years of relevant experience, strong negotiation skills, and proficiency with Microsoft Office. Pinchin offers competitive salary, benefits, and a commitment to professional growth.

Benefits

Competitive salary

Flexible work arrangements

Profit sharing and RRSP matching

Professional development programs

Employee referral bonuses

Qualifications

• 2-5 years of client management experience in the local region.
• Existing network within the environmental consulting industry.
• Ability to represent the company effectively.

Responsibilities

• Identify and investigate new business opportunities.
• Manage clients, understand their needs, and follow up regularly.
• Promote Pinchin and its services through various channels.

Skills

Interpersonal skills

Problem-solving

Negotiation

Communication

Tools

Microsoft Office Suite

Job description

Vancouver Island, BC

Are you ready to apply your technical and leadership skills to contribute to Pinchin’s success?

We’re looking for a bright and motivated individual to join our team in a full-time position on Vancouver Island. The ideal candidate is excited by the opportunity to manage their own client portfolio and provide effective leadership to project teams.

The Client Manager will be responsible for business and relationship management with clients across various market sectors, identifying opportunities for consulting services within Pinchin. You will collaborate with Project Managers and the Marketing team to develop and maintain these relationships. If you are outgoing and eager to learn daily, this is an excellent opportunity for you!

What You Will Be Doing at Pinchin

1. Identify and investigate new business opportunities, gather information.
2. Contribute to strategic development within a sector or client segment.
3. Manage clients, understand their needs, follow up regularly, and seek additional project opportunities.
4. Participate in tradeshows, sponsorships, and association events.
5. Promote Pinchin and its services through various channels.
6. Arrange meetings and build relationships with new and existing clients and Pinchin Project Managers.
7. Work with marketing to explore opportunities from client communications.
8. Coordinate with proposal teams to meet client needs in RFQ/RFI documents.
9. Gather and act on client feedback.
10. Address client questions and concerns.
11. Identify and communicate cross-selling opportunities to other service groups.

What You Bring to the Pinchin Team

• Existing network within the environmental consulting industry.
• 2-5 years of client management experience in the local region.
• Strong interpersonal skills with problem-solving abilities.
• Excellent negotiation skills.
• Ability to represent the company effectively.
• Sound judgment and professional presentation.
• Strong written and verbal communication skills.
• Proactive in contacting potential clients by phone.
• Experience with environmental consulting and engineering is preferred.
• Proficiency with Microsoft Office Suite.
• Valid driver’s license, insurance, and personal vehicle (travel expenses covered).

What Pinchin Offers You

• Competitive salary, benefits, and extended group benefits.
• Membership in our Communities of Practice for technical collaboration.
• Casual dress code.
• Profit sharing and RRSP matching.
• Flexible work arrangements.
• Professional development and recognition programs.
• Reimbursement for educational and membership dues.
• Employee referral bonuses.
• Corporate discount programs.

If you believe this is the right position for you, please apply. Note that our recruitment process may include online testing, and employment will require security clearances and periodic drug testing. Only shortlisted candidates will be contacted. No agency inquiries, please.

Why Pinchin?

We are committed to quality and service, advancing safety and environmental improvements. As a leader, you will play a key role in business development, mentoring, and our growth.

About Us

Pinchin Ltd. offers multidisciplinary consulting services across Canada and the US. We value diversity and inclusion and will provide accommodations upon request during the recruitment process.

Working Together, Making Things Better