Client Lead Manager New Toronto, Ontario, Canada

Harbor Global LLC; Toronto; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

A leading company in legal consultancy is seeking a Client Lead Manager for their Vendor Governance and Sourcing team in Toronto. This full-time hybrid role involves managing projects, engaging with clients, and driving strategic sourcing initiatives to enhance vendor relationships and mitigate risks. Ideal candidates will have a Bachelor's degree and over 4 years of consulting experience, possessing exceptional analytical and communication skills.

Qualifications

• Bachelor's degree in Finance, Economics, Business, Supply Chain or Management Information Systems required.
• 4+ years relevant experience in strategic sourcing, process improvement, project management or financial analysis.

Responsibilities

• Manage projects and advise internal resources and client management.
• Conduct data analysis and develop client recommendations.
• Negotiate contracts with vendors and manage performance against KPIs.

Skills

Analytic skills

Strategic thinking

Communication skills

Project management

Business acumen

Education

Bachelor's degree in Finance, Economics, Business, Supply Chain or Management Information Systems

Job description

Harbor is seeking a Client Lead Manager to join our Vendor Governance and Sourcing (VG + S) team. The Vendor Governance and Sourcing (VG + S) business line provides procurement ad hoc and managed services to support clients manage their vendor governance lifecycle including risk assessments and vendor onboarding, strategic sourcing, buying, contract review, and ongoing monitoring of vendor relationships to ultimately mitigate risk and increase value. This is a full-time, hybrid position that will be worked on-site from our client's office located in Toronto, Canada.

Responsibilities :

• Support and manage all aspects of projects including guiding internal resources, facilitating requirements, gathering and conducting data analysis and research, training and mentoring junior team members and implementing the identified opportunities directly alongside client senior management;
• Support engagement financials, practice operations as well as business development and proposal efforts;
• Provide service excellence by identifying key client business issues, determining client needs, evaluating and validating analysis;
• Develop recommendations for the client in the context of the overall engagement and implementing change while minimizing organizational disruption;
• Work directly with client management and executives on a routine basis on status as it pertains to engagement progression;
• Work with third party vendors on behalf of client to support commercial negotiations, assist with contract / legal term negotiations and monitor of performance or service level against agreed Key Performance Indicators (KPIs);
• Project manage and facilitate the end-to-end contract review process;
• Ensure high quality delivery and provide content leadership;
• Structure ill-defined problems, develop and apply conceptual frameworks and analytical approaches, create new tools and methodologies, and develop recommendations for client implementation;
• Independently structure, write, and present well organized and persuasive end products;
• Utilize strong communications skills including the ability to command an audience;
• Develop new intellectual capital including new and insightful frameworks and analyses;
• Promote firm development by taking initiative to identify and cultivate new clients and business opportunities, and identify opportunities to provide additional client value and extension of existing client relationships;
• Be a strong team player and developer of consulting staff

Qualifications :

• Bachelor's degree in Finance, Economics, Business, Supply Chain or Management Information Systems required;
• 4+ years of relevant experience in industry or consulting team-oriented environment with a focus on strategic sourcing, process improvement, project management and / or financial analysis required;
• Ability to think strategically and identify critical business issues;
• Exceptional analytic skills and experience conducting quantitative and qualitative data analysis;
• Exceptional business acumen, presence and interpersonal / communication skills;
• Willingness to travel depending on client assignments (0 – 30%)

About Us :

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

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