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Citco in Halifax, NS is seeking a Client Integration Manager to lead client onboarding projects, coordinate virtual teams and ensure smooth integration of Citco services with client environments.
Responsibilities include managing data migrations, stakeholder communication, process reviews, and ensuring timely delivery across multiple time zones. Degree in business/finance and 3+ years in client services within financial services are expected; hybrid work arrangement offered.
NS, Canada (Hybrid)
About Citco
Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
For more information about Citco, please visitwww.citco.com
About the Team & Business Line:
The role of an Client Integration Manager involves leading projects or elements of large engagements, including client integration, service delivery and sales support. The Manager is responsible for managing virtual teams that assist clients in integrating the Citco services into their environment, employing proper information systems, resources, and controls to maximize efficiencies and minimize risk. The role involves dealing with the senior management of all the organizations that interact with Citco Fund Services. The ability to clearly communicate both verbally and written is essential. The Manager role is part of a global onboarding team and may be required to support multiple time zones during large project.
Your Role:
Sales Preparation:
Project Manage / Functional Task Owner
Incoming file testing
Instruct/Extract
Functional Data Migrations
Technology / Functional Task Owner
Responsible for System Set up and Coordination with Third Parties
Control Client User setup / Permissions
Responsible for Client Reporting Data Capture and Coordination with Third Parties
Client / Vendor Relationship Management
Engage with Existing Clients/Vendor on Efficiency Projects
Administrative Reporting
Tracking of projects, progress, status and deadlines
MIS Reporting
Finance
Stakeholder for Invoicing for Communications & Connectivity Charges
Management
Team Management
Pipeline/Project/Resourcing Management
Oversight, Recruitment, Training and Development
About You:
Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection