Client Delivery Lead, Technical Building Services

Sustainable Projects Group (SPG); Calgary; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

Sustainable Projects Group (SPG) is seeking a Client Delivery Lead in Calgary to oversee sustainability initiatives for multi-unit residential clients. The role includes client relationship management, project coordination, and engagement with technical teams to enhance project deliverables and performance. Ideal candidates will have expertise in project management, excellent communication skills, and experience within building services.

Benefits

Extended health and wellness benefits

Paid vacation and personal flex days

Flexible work hours and hybrid structure

Qualifications

• 5+ years' experience in project coordination, client delivery, or consulting in building-related industries.
• Strong interpersonal and communication skills with a track record of managing client relationships.
• Experience leading cross-functional projects with external vendors or internal teams.

Responsibilities

• Manage the planning and execution of capital renewal, energy retrofit, and maintenance projects.
• Serve as the primary liaison with a major residential client, ensuring their needs are met.
• Prepare and deliver updates, reports, and recommendations that support decision-making.

Skills

Client Relationship Management

Project Coordination

Communication

Education

Project Management Professional (PMP) designation

Job description

Client Delivery Lead, Technical Building Services

Client Delivery Lead, Technical Building Services

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Job Type: Full-time, Permanent, Hybrid (Office/Remote/Client Site)

Reports to: Director, Consulting

Start Date: ASAP

About the Role

Sustainable Projects Group (SPG) is looking for a proactive, client-focused professional to join our team as a Client Delivery Lead – Technical Building Services. In this role, you will lead the successful delivery of capital upgrade and sustainability initiatives for a key multi-unit residential client. This is a hybrid role based in Calgary, with expectations to work at the client’s office or properties at least a couple days a week in Calgary, with occasional travel to Edmonton.

You’ll manage projects, nurture strong client relationships, and coordinate internal technical experts and external partners. Your focus will be ensuring timelines, expectations, and outcomes align to drive measurable performance improvements and reduce emissions.

Key Responsibilities

Client Relationship Management

• Serve as the primary liaison with a major residential client, ensuring their needs are met with clarity and care
• Build long-term, trust-based relationships through responsive communication and follow-through
• Understand client goals and translate them into clear project plans and deliverables

Project Coordination & Oversight

• Manage the planning and execution of capital renewal, energy retrofit, and maintenance projects
• Coordinate internal SPG experts, contractors, and stakeholders to ensure aligned execution
• Monitor project budgets, timelines, and deliverables, and adjust proactively as needed

Stakeholder Engagement & Communication

• Act as a bridge between property teams, contractors, and technical consultants
• Prepare and deliver updates, reports, and recommendations that support decision-making
• Facilitate clear and consistent communication across internal and external project teams

Strategic Delivery Support

• Contribute to the continuous improvement of SPG’s delivery processes and client tools
• Provide feedback to technical teams based on client experience and project outcomes
• Support the identification and prioritization of future capital and sustainability opportunities

Who This Role Is For

This role is ideal for someone with a background in project or client management within the built environment—such as facilities, sustainability consulting, construction, or property management. You’re organized, personable, and comfortable steering multiple initiatives at once.

Required Qualifications

• 5+ years' experience in project coordination, client delivery, or consulting in building-related industries
• Strong interpersonal and communication skills with a track record of managing client relationships
• Experience leading cross-functional projects with external vendors or internal teams
• Familiarity with capital planning, facility upgrades, or sustainability initiatives
• Valid driver’s license and ability to travel locally with your own vehicle (mainly within Alberta)

Bonus Experience

• Knowledge of building systems (HVAC, lighting, controls) or building performance concepts
• Exposure to green building certifications or energy programs (LEED, BOMA BEST, EnerGuide)
• Professional designation (PMP, CET, RPA/FMA, or similar)

Why Join SPG?

SPG is a high-impact sustainability consulting firm with an entrepreneurial spirt and a people-first mindset.We empower clients to optimize their buildings for performance and impact.

Our Values in Action

• Hustle with Heart – We get things done because we care. You’ll help optimize client capital plans in ways that create lasting impact.
• Innovate and Adapt, Constantly – You’ll help shape tools and strategies that redefine what’s possible in building decarbonization.
• Own It, Together – You’ll take ownership and hold yourself and others accountable, working as one integrated team.
• Say It Straight – Clear, fast, and actionable communication matters. We value honesty, clarity, and respect.
• Client-Focused, Always – You’ll ensure every recommendation, touchpoint, and deliverable helps our clients move closer to their goals.
• Extended health and wellness benefits
• Paid vacation and personal flex days
• Flexible work hours and hybrid structure
• Meaningful work that contributes to building decarbonization and operational excellence

How to Apply

Please submit your resume with a short cover letter explaining why you’re a great fit. We appreciate all applications—only those selected for interviews will be contacted.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Services for Renewable Energy

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