Client Care Representative - Auto Insurance Trainee

Hub International; Tumbler Ridge; On-site; CAD 41,000 - 45,000; Full time

Benefits offered by this job

Health benefits

Retirement savings matching

Paid time off

Wellbeing program

Job summary

HUB International in Canada is seeking an Auto Associate to actively sell insurance solutions and deliver excellent customer experiences. No prior experience is required; complete training will be provided and a Level 1 general insurance license can be obtained within 30 days of employment.

You will build relationships with clients and dealership partners, meet sales targets, and support the branch with calls and admin duties while growing your career at HUB.

Qualifications

• High school diploma or equivalent is required or expected.
• Level 1 Insurance License is an asset but not required.
• Strong relationship-building and client-service approach is valued.

Responsibilities

• Build and maintain strong relationships with clients, teammates, and auto dealership partners.
• Actively promote and sell ICBC and private insurance products to meet and exceed sales targets.
• Process auto insurance transactions including renewals, new plates, transfers, cancellations, and payments.
• Upsell and cross-sell additional insurance products to add value for clients and drive performance metrics.
• Support branch by taking calls, handling administrative tasks, and restocking inventory.

Education

High school diploma or equivalent

Level 1 Insurance License (asset)

Job description

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

Summary

No prior experience necessary to join our team. We offer complete training and the opportunity to obtain your level 1 general insurance license within 30 days of employment.

As an Auto Associate, you’ll play a key role in driving business success. You’ll actively sell insurance solutions, hit performance targets, and deliver an exceptional customer experience. This is a results-focused role ideal for someone with a competitive edge and a passion for personal growth.

Qualifications

• Build and maintain strong relationships with clients, teammates, and auto dealership partners
• Actively promote and sell ICBC and private insurance products to meet and exceed daily/weekly/monthly sales targets
• Process a variety of auto insurance transactions, including renewals, new plates, transfers, cancellations, debt payments, and more
• Upsell and cross-sell additional insurance products to add value for clients and drive performance metrics
• Support your branch by taking phone calls, managing administrative tasks, and restocking inventory

What You Will Bring To The Role

• A self-starter mentality with a strong drive to exceed performance and sales goals
• Confident, outgoing personality and a customer-first approach
• Detail-oriented and organized—someone who can multitask under pressure
• Reliable and accountable—you're someone your team can count on
• Thrives in a collaborative, high-energy environment
• High school diploma or equivalent
• Level 1 Insurance License is an asset—but not required

Pay Transparency

The expected salary range for this position is $41,000.00 to $45,000.00 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

What We Offer You

We invest in your growth. HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

• Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

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