Client Care Representative - Auto Insurance Trainee

019986 Hub International Canada West ULC (Canada West); Lillooet; On-site; CAD 42,000 - 45,000; Full time

Benefits offered by this job

Birthday day off

Volunteer day off

RRSP matching

Wellbeing program

Licensing and training support

Career growth opportunities

Job summary

HUB International in British Columbia seeks an Auto Insurance Trainee to develop client relationships, promote ICBC and private insurance products, and meet daily sales targets. Full training is provided and a Level 1 General Insurance License may be earned within 30 days.

The role emphasizes customer-focused service, accuracy in policy processing, and collaboration within a fast-paced branch environment. A high school diploma is required; licensing support is provided.

Qualifications

• High school diploma or equivalent required.
• Level 1 Insurance License is asset but not required.
• Strong communication and relationship-building skills.
• Ability to sell ICBC and private insurance products.

Responsibilities

• Build and maintain strong relationships with clients, teammates, and partners.
• Actively promote and sell ICBC and private insurance products to meet targets.
• Process a variety of auto insurance transactions, including renewals and transfers.
• Upsell and cross-sell additional insurance products to add value for clients.
• Support your branch by handling calls, administrative tasks and inventory.

Skills

Self-starter

Sales-driven

Customer-focused

Detail-oriented

Time management

Reliability

Collaborative

Education

High school diploma or equivalent

Job description

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here. Hi, we’re HUB! We’re a leading North American insurance brokerage, helping individuals and businesses protect what matters most. When you partner with HUB, you're joining a vast network of insurance, risk, employee benefits, retirement, and wealth management specialists dedicated to delivering tailored solutions and unrelenting advocacy—so you're always ready for tomorrow.

The Opportunity

Are you an energetic, goal-driven go-getter who thrives in a fast-paced environment? Do you love the idea of hitting (and exceeding) targets while building genuine client relationships? If so, this is more than just a job—it's a career with unlimited potential. No insurance experience? No problem! We provide full training and support to help you earn your Level 1 General Insurance License within your first 30 days. As an Auto Insurance Trainee, you’ll play a key role in driving business success. You’ll actively sell insurance solutions, hit performance targets, and deliver an exceptional customer experience. This is a results-focused role ideal for someone with a competitive edge and a passion for personal growth.

What You’ll Bring to Our Team

• A self‑starter mentality with a strong drive to exceed performance and sales goals
• Confident, outgoing personality and a customer‑first approach
• Detail‑oriented and organized—someone who can multitask under pressure
• Reliable and accountable—you're someone your team can count on
• Thrives in a collaborative, high‑energy environment
• High school diploma or equivalent
• Level 1 Insurance License is an asset—but not required

A Day in the Life

• Build and maintain strong relationships with clients, teammates, and auto dealership partners
• Actively promote and sell ICBC and private insurance products to meet and exceed daily/weekly/monthly sales targets
• Process a variety of auto insurance transactions, including renewals, new plates, transfers, cancellations, debt payments, and more
• Upsell and cross‑sell additional insurance products to add value for clients and drive performance metrics
• Support your branch by taking phone calls, managing administrative tasks, and restocking inventory

Salary Expectations

The expected salary range for this position is $41,600 to $45,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level.

Why Join HUB?

• Paid day off for your birthday – we want to celebrate you!
• Paid day off for volunteering in your community - HUB is a company that gives back and is active in our communities
• Room to grow within the organization
• Lots of company perks, benefits, RRSP matching and great compensation
• Your future with HUB – Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB, you will become part of a rapidly growing company that offers significant opportunity for advancement.
• At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.

What makes us different than all the rest?

Our Vision

To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission

To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values

• Entrepreneurship: We encourage innovation and educated risk-taking.
• Integrity: We do the right thing every time.
• Teamwork: We work together to maximize results.
• Accountability: We measure and take responsibility for outcomes.
• Service: We serve customers, communities and colleagues.

What we offer you

We invest in your growth. HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements. Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance A collaborative, high‑performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career The HUB difference HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization. We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [e-mail]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

If you require any accommodations during the hiring process, please reach out to [e-mail] to request this.

The employment offer is contingent upon completion of a successful background check.

Only candidates selected for an interview will be contacted.