Client Care & Operations Coordinator

Handyman Connection of Kelowna; Kelowna; On-site; CAD 33,000 - 37,000; Full time

Benefits offered by this job

Training provided

Family-friendly culture

Daytime hours

Benefits after probation

Job summary

Handyman Connection of Kelowna is seeking a Client Care Representative to support our office, customers, and team of craftsmen in Kelowna, BC. This full-time role offers a daytime schedule with no evenings or weekends and an hourly starting wage of $24-$27 based on experience.

You’ll deliver friendly customer service, schedule projects, manage billing, and help keep the office running smoothly with independent judgment when managers are busy.

Qualifications

• 3–5 years experience in customer service, office administration, or call-center environments.
• Strong verbal and written communication skills.
• Proficient with Microsoft Outlook, Excel, Word and CRM systems.

Responsibilities

• Provide friendly and professional customer support
• Schedule appointments and coordinate projects
• Manage billing, follow-ups, and office tasks
• Prioritize multiple tasks in a fast-paced environment
• Use good judgment to resolve issues independently

Skills

Customer service

Office administration

Communication

Microsoft Office

Independent judgment

Organizational skills

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

CRM systems

Job description

Handyman Connection of Kelowna is seeking a Client Care Representative to support our office, customers, and team of craftsmen in Kelowna, BC. This full-time role offers a daytime schedule with no evenings or weekends and an hourly starting wage of $24-$27 based on experience.

You’ll deliver friendly customer service, schedule projects, manage billing, and help keep the office running smoothly with independent judgment when managers are busy.