Client Care Assistant

Avenue.io Inc.; Claresholm; On-site; CAD 36,000 - 41,000; Full time

Job summary

Lander Treatment Centre in Claresholm, AB, Canada, is hiring a Client Care Assistant to support clients under nurse supervision. You will help keep a safe, therapeutic environment and assist with daily living activities, activities, and program delivery.

A compassionate, communicative, and adaptable team player is expected. The role involves collaboration with health professionals within a multidisciplinary team and requires BCLS-HCP, a Grade 12 equivalent, and a valid driver's license.

Qualifications

• Completion of Grade 12.
• Current Basic Cardiac Life Support - Health Care Provider (BCLS-HCP).
• A valid Class V driver's license. Standard First Aid.
• Frequent standing and walking, lifting, pulling/pushing, kneeling, crouching, reaching.
• Experience with addiction and mental health concerns preferred.
• Non-Violent Crisis Intervention and Suicide Prevention training preferred.

Responsibilities

• Provide supportive care to clients and maintain a safe, secure facility.
• Respond to client requests and communicate effectively with staff.
• Assist with activities of daily living and program activities.
• Observe, report and help maintain a therapeutic environment.
• Answer phones and assist with light housekeeping tasks as needed.

Skills

Compassion

Relational skills

Communication

Critical thinking

Teamwork

Education

Grade 12

BCLS-HCP

Tools

Standard First Aid

Job description

Your Opportunity:

Lander Treatment Centre, located in Claresholm (one and half hours south of Calgary) is a Recovery Alberta short-term intensive, bed-based addiction treatment facility supporting adults experiencing problems as a result of their alcohol use, other drug use, or gambling. The facility and program provide opportunity for individuals to reflect, make positive changes, and begin to rebuild their lives. We are looking for a Client Care Assistant (CCA) who will provide support and care for clients under the supervision of a nurse. In addition to the Job Description as detailed below, other responsibilities may include: answering phones, photocopying, some general housekeeping duties, observation and reporting (both written and verbal) and assisting with some basic program delivery. You will work collaboratively within a multidisciplinary team. As the successful incumbent, you will also be required to demonstrate: compassion and strong relational skills, professional boundaries, strong listening as well as written and verbal communication skills, positive team interactions, critical thinking, the ability to adapt to the various challenges and unexpected situations that occur in a treatment setting and the ability to respectfully and assertively reinforce program guidelines. Due to the location of the position in Claresholm, AB, applicants within the south zone are welcome to apply.

Description:

As a Client Care Assistant, you will work as a team member with all staff assisting in the provision of supportive care to clients with addictions. Your primary duties include providing supportive care to clients, ensuring a safe and secure facility, responding to client requests, communicating effectively with other staff and contributing to a therapeutic environment through interaction with clients. As part of an interprofessional team, you will contribute to the delivery of residential services to persons with an addiction promoting client respect, autonomy, health and improved quality of life. You will support clients to participate in activities of daily living, recreational and social activities, and educational and employment activities. You will also work collaboratively with other health and service providers to maintain a safe and supportive environment.

• Classification:Client Care Assistant
• Union:AUPE AUX
• Unit and Program:Lander Treatment Centre, Claresholm, AB
• Primary Location:Lander Treatment Centre
• Location Details:As Per Location
• Multi-Site:Multisite
• FTE:1.00
• Posting End Date:30-OCT-2026
• Employee Class:Regular Full Time
• Date Available:09-NOV-2026
• Hours per Shift:11.08
• Length of Shift in weeks:16
• Shifts per cycle:56
• Shift Pattern:Days, Evenings, Nights, Weekends
• Days Off:As Per Rotation
• Minimum Salary:$25.94
• Maximum Salary:$29.93
• Vehicle Requirement:Driver's License, Vehicle Provided

Required Qualifications:

Completion of Grade 12.Current Basic Cardiac Life Support - Health Care Provider (BCLS-HCP).

Additional Required Qualifications:

A valid Class V driver’s license. Standard First Aid. Frequent standing and walking, as well as lifting, pushing/pulling, kneeling, crouching, and reaching while carrying loads of varying size and weights.

Preferred Qualifications:

Experience working with clients who have addiction and mental health concerns. Non-Violent Crisis Intervention training. Suicide Prevention training.