Client Ambassador - West Edmonton Mall

Hillberg & Berk; Edmonton; On-site; CAD 32,000 - 35,000; Full time

Benefits offered by this job

Jewellery discount

Employee discount

Job summary

Hillberg & Berk in Edmonton is seeking a Client Ambassador who delivers exceptional customer service and drives sales at our West Edmonton Mall location. You will partner with store management to promote brand initiatives, meet monthly sales targets, and create an inviting shopping experience with strong merchandising and replenishment practices.

The role calls for at least two years of retail sales experience, excellent communication, and time management skills to engage customers, share

Qualifications

• Minimum two years of retail sales experience.
• Excellent communication and time management skills.

Responsibilities

• Uphold Hillberg & Berk culture and deliver exceptional client service.
• Meet monthly sales targets and promote brand initiatives.
• Maintain visual merchandising standards and ensure replenishment of stock.
• Share customer feedback with store management and contribute to business insights.

Skills

Retail sales

Customer service

Communication

Time management

Job description

Hillberg & Berk, a Canadian owned jewelry company, is looking for an individual with a passion for providing exceptional customer service for our customers. If you have a passion for sales, merchandising, promoting brand initiatives and supporting your community through H&B's purpose work, we would love to chat with you about being part of our Edmonton team at our West Edmonton Mall location!

Benefits and Compensation

We offer competitive wages starting at $16.05/hour, sales incentives, access to our Employee and Family Assistance Program, as well as discounts on our beautiful jewellery.

What can you expect in this role?

As a Client Ambassador, you will be responsible for upholding the Hillberg & Berk culture and creating an environment that is committed to exceeding clients' expectations with the highest level of client service at all times. You will meet monthly sales targets while partnering with store management to effectively promote brand initiatives to all customers.

As an effective communicator, you will share customer feedback, business trends and recommendations to the Retail Store Management Team.

You’ll have a keen eye for merchandising and you’ll provide support to ensure the store maintains visual presentation standards, ensuring the store is replenished at all times.

What do you need to apply?

You will shine in this role with a minimum of two years retail sales experience coupled with excellent communication and time management skills.

About H&B

We are a customer and employee centric business with ambitious growth plans. We are excited about the future of delighting our customers, innovating our product, growing our business along with our people and empowering women in the process. If you have a learning mindset, would like to pursue growth and development in your career and want to work for a business with an authentic motivation to do good in the communities we serve, a role at H&B might be an exciting change for you!

EEO and Diversity

Hillberg & Berk is dedicated to providing an inclusive, diverse and equitable work environment representative of the communities in which we operate, while creating a culture where all employees can show up, participate and contribute as their authentic selves. This commitment applies to all candidates and employees regardless of their race, creed, religion, colour, sex, sexual orientation, marital status, family status, disability, gender identity or expression, physical size or weight, age, nationality, ancestry, or place of origin.

Accommodation

Requests for accommodation can be made due to disability or any other protected characteristic at any time during the recruitment process by contacting People & Culture.

Legal

H&B is not currently using any autoscoring features in our applicant tracking system. Applicants may be filtered from view based on their legal ability to work in Canada or availability to work the required working hours for the responsibilities of this role.