Client Advisor Intern- EN

RBC; Montreal; On-site; CAD 42,000 - 54,000; Part time

Benefits offered by this job

Total Rewards Program

World-class training

Career development

Coaching and mentoring

Job summary

RBC is seeking an Ambassador to support clients in Montréal branches, focusing on delivering outstanding service and driving new client acquisition while deepening relationships.

You will leverage digital tools to educate clients, identify referrals, and collaborate with RBC partners to fulfill client solutions in a compliant, team-driven environment.

Qualifications

• Passion for putting clients first and working in a target-driven setting.
• Excellent communication and emotional intelligence.
• Comfort with digital devices and tools (phones, tablets, laptops).
• Flexibility to work 35 hours/week in a branch environment.
• Willingness to learn and grow in financial services.

Responsibilities

• Interact with clients in-branch and complete transactions, while identifying sales and referral opportunities.
• Educate clients using demonstrations and technology to deliver memorable experiences.
• Collaborate with RBC partners and team to broaden client solutions.
• Resolve and prevent client banking issues, taking ownership of problems.
• Build and maintain relationships with branch partners to deliver cohesive service.
• Adhere to compliance controls to protect clients and RBC interests.

Skills

Client-first mindset

Strong communication

Digital literacy

Self-motivation

Customer service

Team collaboration

Job description

What is the opportunity?

As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and thrive in a target based performance environment, you can build a great career with us as a future Account Manager/Banking Advisor.

Job Description

What is the opportunity?

As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and thrive in a target based performance environment, you can build a great career with us as a future Account Manager/Banking Advisor.

What will you do?

• Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities
• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
• Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to work as one RBC team
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?

Must-have

• Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions environment.
• Drive and self-motivation, as well as excellent communication skills and emotional intelligence
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Personal flexibility to work flex hours.
• Eagerness to learn and determination to succeed.

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial, service or retail industry.
• Mutual Funds accreditation, or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course)

What's in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
• A world-class training program in financial services
• Excellent career development and access to a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy

Additional Job Details

Address

1801 AV DU MONT ROYAL E:MONTRÉAL

City

Montréal

Country

Canada

Work hours/week

35

Employment Type

Part time

Platform

PERSONAL & COMMERCIAL BANKING

Job Type

Regular

Pay Type

Salaried

Posted Date

2026-11-04

Application Deadline

2026-12-02

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.