Client Advisor

rbc; Alma; On-site; CAD 22,000 - 33,000; Part time

Benefits offered by this job

Bonuses & benefits

World-class training program

Career development opportunities

Coaching & growth

Dynamic team culture

Job summary

RBC Ambassadors in Alma are customer-focused banking professionals who support new client acquisition and deepen existing relationships in a branch setting. You will deliver personalized service, demonstrate products, and leverage RBC partners to offer tailored solutions.

This part-time role emphasizes education, proactive problem-solving, and a team-oriented approach to helping clients thrive while adhering to compliance and risk controls.

Qualifications

• Adaptability to changing client needs and environments.
• Strong client-first mindset with hands-on, target-driven approach.
• Excellent communication and emotional intelligence for relationship-building.
• Digital literacy across devices and platforms.

Responsibilities

• Engage with clients in-branch to deliver outstanding service and identify sales opportunities.
• Educate clients using demonstrations and technology to enhance the experience and solution-fit.
• Refer and introduce clients to RBC partners; grow relationships and drive additional business.
• Resolve and prevent banking issues while ensuring compliant, secure transactions.
• Collaborate with branch partners to act as one RBC team.
• Protect client and shareholder interests by following risk controls.

Skills

Adaptability

Customer-centric

Communication

Digital literacy

Client discovery

Sales awareness

Problem solving

Emotional intelligence

Job description

What is the opportunity?

As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and thrive in a target based performance environment, you can build a great career with us as a future Account Manager/Banking Advisor.

What will you do?

• Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities
• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
• Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to work as one RBC team
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?

Must-have

• Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions environment.
• Drive and self-motivation, as well as excellent communication skills and emotional intelligence
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Personal flexibility to work flex hours.
• Eagerness to learn and determination to succeed.

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial, service or retail industry.
• Mutual Funds accreditation, or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course)

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
• A world-class training program in financial services
• Excellent career development and access to a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy

Additional Job Details

Address:

500 RUE SACRÉ COEUR O:ALMA City:

Alma Country:

Canada Work hours/week:

25 Employment Type:

Part time Platform:

PERSONAL & COMMERCIAL BANKING Job Type:

Regular Pay Type:

Salaried Posted Date:

2026-10-22 Application Deadline:

2026-11-26 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.