Client Advisor

rbc; Upper Rawdon; On-site; CAD 25,000 - 36,000; Part time

Benefits offered by this job

Bonuses and flexible benefits

Stock options where applicable

World-class training program

Career development opportunities

Coaching and development

Collaborative, high-performing team

Job summary

RBC is seeking an Ambassador in Nova Scotia to serve clients in branches, support new client acquisition, and deepen existing relationships. You will demonstrate RBC capabilities, guide clients to digital tools, and ensure high-quality service while processing transactions.

The role emphasizes personalized solutions, proactive problem resolution, and flexible part-time hours, with comprehensive training and opportunities across RBC's banking network.

Qualifications

• Must demonstrate a client-first approach and goal-oriented mindset.
• Strong communication and emotional intelligence with daily customer interactions.
• Digital literacy across devices and a willingness to learn RBC digital tools.

Responsibilities

• Engage with branch clients, complete transactions, and identify opportunities for advice and solutions.
• Educate clients on digital capabilities and RBC partners’ offerings.
• Spot opportunities to deepen client relationships and introduce additional RBC services.
• Resolve and prevent client banking issues, ensuring a smooth service experience.
• Collaborate with branch partners to deliver a unified RBC client experience.

Skills

Client-centric

Communication

Emotional intelligence

Digital literacy

Flexibility

Learning mindset

Financial concepts

Education

Investment Funds in Canada

Canadian Securities Course

Job description

Job Description

As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking Advisor.

What will you do?

• Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
• Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to work as one RBC team
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?

Must-have

• Goal-oriented individual with a demonstrated passion for putting clients first.
• Drive and self-motivation, as well as excellent communication skills and emotional intelligence
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Personal flexibility to work flex hours
• Eagerness to learn and determination to succeed
• Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial, service or retail industry
• Mutual Funds accreditation

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicabl
• A world-class training program in financial services
• Excellent career development and access to a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

• Adaptability
• Advice Based Solutions
• Client Centricity
• Client Discovery
• Communication
• Curious Mindset
• Data Analysis
• Digital Literacy

Additional Job Details

• Address: 178 HWY 214:EAST HANTS
• City: East Hants
• Country: Canada
• Work hours/week: 22.5
• Employment Type: Part time
• Platform: PERSONAL & COMMERCIAL BANKING
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2026-10-21
• Application Deadline: 2026-11-25
• Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.