Client Account Manager - Metrolinx

Stantec

Markham

On-site

CAD 100,000 - 130,000

Full time

14 days+

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Job summary

Stantec is seeking a dedicated Account Manager in Markham, ON to lead the Metrolinx account. The ideal candidate will drive business development and project execution while fostering collaboration across teams. Responsibilities include building account teams, growing client relationships, supporting project delivery, and contributing to proposal development. A Bachelor's degree and 15 years of related experience are required. This full-time role offers a hybrid work environment and supports high-quality delivery of innovative solutions.

Qualifications

Minimum of fifteen (15) years of related work experience, or equivalent combination of education and experience.

Responsibilities

Build and select account team members aligned with integrated client opportunities.
Coach and empower the Account Management team to deliver value and engage the client.
Grow and manage the Metrolinx account portfolio through strong relationships.

Education

Bachelor's degree in engineering, architecture, science, or related field

Job description

We are seeking a dedicated Account Manager (AM) to lead our relationship with Metrolinx. In this role, you will drive both business development and project execution, supporting project managers, fostering cross‑business line collaboration, promoting resource sharing, and securing new opportunities. Your leadership will be central to strengthening Stantec’s presence in the rail and transit market by consistently delivering innovative, high‑quality solutions that surpass client expectations.

Key Responsibilities

You will collaborate with a diverse group of professionals to advance our Win, Do, Manage, Grow pillars across Stantec’s business lines (Transportation, Community Development, Water, Buildings, Environmental Services, and Energy and Resources) for the Metrolinx account.

Leadership

Build and select account team members aligned with integrated client opportunities.
Coach and empower the Account Management team to deliver value and engage the client.
Lead and facilitate regular account team meetings.
Grow and manage the Metrolinx account portfolio through strong relationships, trust and understanding.
Conduct on‑going discovery to anticipate and respond to evolving client needs.
Communicate and collaborate across teams to enable exceptional service delivery and business management.
Identify cross‑selling opportunities within and beyond Stantec’s current business lines.
Monitor and pursue upcoming master service agreements to support business growth.

Implementation

Contribute to proposal development to ensure a comprehensive understanding of client needs and expectations.
Support project delivery teams.
Work closely with pursuit teams and marketers to maintain alignment with account strategy.
Maintain strong internal and external communication to ensure quality, consistency, and closed‑loop feedback.
Regularly update Pipeline and associated activities.
Negotiate terms and conditions that support profitable and high‑quality project delivery.

Qualifications

A bachelor’s degree in engineering, architecture, science, or related field.
Minimum of fifteen (15) years of related work experience; or an equivalent combination of education and related experience.

Typical office environment working with computers and remaining sedentary for long periods of time. Field work may include exposure to the elements including inclement weather.

This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.

Job Info