Client Account Manager, Large Customer Sales

Global Trade Plaza; Old Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

An innovative firm is seeking a motivated Client Account Manager to join their Canadian Large Customer Sales team. This role involves collaborating closely with Client Partners to drive marketing success for agencies and advertisers on the dynamic Reddit platform. You will manage relationships with existing partners, lead campaign launches, and provide insightful recommendations to enhance performance. If you thrive in a fast-paced environment and are passionate about digital marketing, this is an exciting opportunity to make a significant impact in a rapidly growing company. Join a team that values creativity and collaboration, and help shape the future of advertising on Reddit.

Qualifications

• 5+ years in advertising sales and account management required.
• Strong understanding of customer marketing funnel is essential.

Responsibilities

• Collaborate with Client Partners to meet clients’ marketing goals.
• Lead campaign launches and provide optimization recommendations.
• Educate brands on Reddit’s value proposition for advertising.

Skills

Advertising Sales

Account Management

Customer Marketing Funnel

Digital Measurement

Excel

Communication Skills

Interpersonal Skills

Problem Solving

Education

BA / BS Degree

Tools

Excel

Job description

Toronto, Canada

Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 97M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com.

We're looking for a sharp, positive and motivated self-starter to join our Canadian Large Customer Sales team. As a Client Account Manager, you will closely collaborate with your Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.

Please note that this role is required to work in person from our Toronto office 1-2 days per week.

Responsibilities:

• Collaborate closely with Client Partners to meet and exceed your clients’ marketing goals.
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth.
• Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners.
• Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary.
• Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform.
• Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans.
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles.
• Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations.
• Proactively seek and represent client needs and asks to cross-functional stakeholders.
• Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders.
• Proactively identify areas of improvement and drive the execution of solutions.
• Mentor and train other team members.

Required Qualifications:

• 5 years of experience in advertising sales and account management.
• Strong understanding of customer marketing funnel and traditional marketing ecosystem.
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners.
• Tenacious and entrepreneurial approach to working through product, process, and client challenges.
• Experience cultivating strong relationships with external partners.
• Exceptional communication and interpersonal skills.
• Ability to work in a fast-paced and unstructured work environment.
• High attention to detail.
• Proficiency in Excel preferred.
• BA / BS degree or equivalent work experience.

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [e-mail].

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