Clerk Typist 2

City of New Westminster; British Columbia; On-site; CAD 40,000 - 55,000; Full time

Job summary

The City of New Westminster is looking for energetic individuals to support the Engineering Department with various administrative tasks. Key responsibilities include clerical duties, customer service, and maintaining records. Ideal candidates will have a Grade 12 education supplemented by relevant courses, strong communication skills, and experience with office software. This role offers a chance to contribute to the community while developing your administrative skills in a dynamic environment.

Qualifications

• Ability to process confidential matters with tact and diplomacy.
• Experience with social media platforms is an asset.
• Proficient in taking minutes and preparing reports.

Responsibilities

• Perform complex clerical duties including minute taking and payroll entries.
• Assist clients at the front counter and via telephone.
• Update and maintain Engineering content on the City’s website and social media.

Skills

Communication

Customer Service

Clerical Aptitude

Confidentiality

Education

Grade 12 with courses in office and business administration

Tools

Microsoft Office

Tempest

JD Edwards

KRONOS

Job description

We are seeking energetic and self-motivated individuals to assist and support the administrative teams that actively support the Engineering Department.

Your key accountabilities include:

• Performing complex clerical duties including minute taking, payroll entries, processing applications, maintaining records, and providing customer service.
• Provide assistance to clients at the front counter and over the telephone regarding regulations, procedures, permit applications and system entries in Tempest.
• Responsible for typing, formatting and proofreading various correspondence, agendas, and reports.
• Submitting, filing, logging and maintaining physical and electronic records/data.
• Typing and preparing committee minutes.
• Preparing mail out using mail merge.
• Updating and maintaining Engineering content on the City’s website, intranet and social media platforms.
• Processing purchase requisitions, orders and invoices.
• Performing other duties as assigned.

If you have the following qualifications and attributes, we want to hear from you!

• Grade 12 including or supplemented by courses related to office and business administration (preferably taken as a part of a certificate or diploma program) plus sound related experience or equivalent combination of training and experience.
• Ability to process confidential matters and materials and to perform duties with tact and diplomacy.
• Ability to provide information and assistance within defined limits, explain processes and procedures.
• Experience with various social media platforms including Facebook and Twitter is considered an asset.
• Experience with dispatching is considered an asset
• Superior communication skills, both verbal and written with a working knowledge of business English, composing correspondence and proofreading skills.
• Considerable working knowledge of modern office practices and procedures.
• Ability to deal effectively with the public, employees, developers, and officials, in supplying information and assistance; and to provide exceptional customer service.
• Proficient with taking minutes during committee meetings and ability to complete the minute taking process through formatting/completion and distribution.
• Extensive clerical aptitude and the ability to operate a variety of common office equipment and working knowledge of software including Microsoft Office applications including Word, Outlook, and Excel. (Minimum typing speed of 55 wpm).
• Experience with Tempest and Prospero is considered an asset.
• Experience with JD Edwards and KRONOS is considered an asset.
• Ability to perform complex and time sensitive clerical assignments with accuracy.
• Ability to prepare, maintain and control a variety of records, files and related data.
• Ability to compose non-routine correspondence, and prepare reports and related material independently.
• Ability to prepare moderately complex tabulations and computations.
• Ability to work independently and effectively under pressure.
• Ability to pass and maintain a clear Police Information Check.