Clerk Receptionist, Child and Family Services

gov; Behchokǫ̀; Presencial; CAD 42 000 - 62 000; Tempo integral

Resumo da oferta

The Clerk Receptionist provides front-line administrative, clerical, reception, and translation support for Child and Family Services within the Tlicho Community Services Agency.

Based in Behchoko and reporting to the Regional Supervisor of Child and Family Services, the position supports staff by managing office operations, responding to client inquiries, coordinating information and documentation, and providing Tlicho-English interpretation and translation services.

Qualificações

• The completion of High School (Diploma) and one (1) year of related experience.
• Must have valid Class 5 driver's license.
• An equivalent combination of relevant education and experience amounting to two (2) years.
• Relevant education or experience may include: Office Administration, Business Administration, Human Services, Social Work.

Responsabilidades

• Provide receptionist services and clerical support to ensure efficiency and effectiveness within the Child and Family Services (CFS) office.
• Perform clerical duties to maintain CFS administration.
• Financial processing and other related duties as required.

Conhecimentos

Crisis intervention skills

Formação académica

High School Diploma

Office Administration

Business Administration

Human Services

Social Work

Descrição da oferta de emprego

Clerk Receptionist, Child and Family Services

This job opening is limited to residents living within 25 kilometersof Behchoko.

Department Information

The Tlicho Community Services Agency is a unique organization responsible for the delivery of education, health and social services within the Tlicho region. The Tlicho Community Services Agency's vision 'Strong Like Two People' is a metaphor for the desire by community leadership to build an organization, and create programs and services that recognize the strength and importance of two cultures.

Job Information

The Clerk Receptionist provides front-line administrative, clerical, reception, and translation support for Child and Family Services within the Tlicho Community Services Agency. Based in Behchoko and reporting to the Regional Supervisor of Child and Family Services, the position supports staff by managing office operations, responding to client inquiries, coordinating information and documentation, and providing Tlicho-English interpretation and translation services. The role is essential in ensuring clients can access services effectively and that social services staff can focus on delivering programs and supports to children, families, and community members.

Working in a culturally diverse and often high-pressure environment, the incumbent must balance multiple competing priorities while providing professional, respectful, and compassionate service. The position regularly interacts with clients who may be experiencing crisis, trauma, language barriers, or emotional distress, requiring strong communication, judgment, patience, and crisis intervention skills. The Clerk Receptionist contributes to the Agency's "Strong Like Two People" vision by supporting service delivery that respects and integrates both Tlicho and non-Tlicho knowledge, values, and traditions.

Key Responsibilities

• Provide receptionist services and clerical support to ensure efficiency and effectiveness within the Child and Family Services (CFS) office.
• Perform clerical duties to maintain CFS administration.
• Financial processing and other related duties as required.

Key Qualifications

• The completion of High School (Diploma) and one (1) year of related experience.
• Must have valid Class 5 driver's license.
• An equivalent combination of relevant education and experience amounting to two (2) years.
• Relevant education or experience my include:
  • Office Administration
  • Business Administration
  • Human Services
  • Social Work

The GNWT offers a competitive salary, an annual northern living allowance, a generous defined benefit pension plan, and health/dental benefits in addition to relocation assistance, if applicable.For more information about living and working in the Northwest Territories. please visit our benefits page or NWT Tourism .

GNWT Inquiries

Inquiries Only:
Tlicho HR Client Service Centre
Department of Finance
Government of the Northwest Territories
NISHIKHONBUILDING, 2nd FLOOR
BOX 419
BEHCHOKONT X0E 0Y0
Tel [phone]
Fax [phone]
[e-mail]

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.