Territorial Lead, Training and Practice Improvement - South

gov; Hay River; On-site; CAD 90,000 - 130,000; Full time

Job summary

The Northwest Territories Health and Social Services Authority is seeking a Territorial Lead, Training and Practice Improvement - South to lead training and professional development for Child, Family and Community Wellness staff across the territory.

You will develop curriculum, evaluate service delivery, and act as a liaison in meetings and conferences while ensuring staff maintain current knowledge of services.

Qualifications

• Baccalaureate degree in a recognized social services discipline or related field.
• Minimum of five years of work experience in Child and Family Services.
• Equivalencies may include Master’s degree with three years, or a Diploma with seven years; mentoring experience would be an asset.

Responsibilities

• Lead training and professional development for Child, Family and Community Wellness staff.
• Develop curriculum and provide ongoing professional development to all staff.
• Represent NTHSSA in meetings and conferences and provide briefing notes to leadership.
• Address issues daily, communicate program information, and respond to feedback from stakeholders.
• Assess variability in services to improve client care and outcomes.

Skills

Child and Family Services knowledge

Adult learning principles

Change management

Group facilitation

Time management

Presentation skills

Education

Baccalaureate Degree in a social services discipline or related field

Master's degree in a social services discipline or related field

Diploma in a social services discipline or related field

Job description

Territorial Lead, Training and Practice Improvement - South

Department: Northwest Territories Health and Social Services Authority

The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut. Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.

Job Information

The Territorial Lead, Training and Practice Improvement - South, will lead training and professional development activities to ensure Child, Family and Community Wellness staff have an adequate skill level in the delivery of the services and programs they deliver. The incumbent will be expected to maintain a working knowledge of all current and future services and programs delivered in the territory. As well, this position will assess the variability of Child, Family and Community Wellness services to determine areas to improve client care / service outcomes, quality, or efficiencies, and is also required to evaluate Child, Family and Community Wellness client care / service excellence from a structure, process and outcomes framework.

The Territorial Lead will be called upon to address a variety of issues on a daily basis. These can range from providing briefing notes to the Territorial Director, ESD, providing support and recommendation to other Territorial Leads, Territorial Specialists, and Regional Managers, and representing the NTHSSA in meetings, or conferences in addition to developing curriculum, providing training and on-going professional development to all of Child, Family and Community Wellness staff.

Critical Knowledge, Skills and Abilities;

• Knowledge of Child and Family Services including direct, front-line service delivery, research, analysis, evaluation, and policy development.
• Knowledge of education principals and techniques related to adult learners in order to ensure effective delivery of training.
• Ability to develop and maintain positive working relationships with individuals, agencies, elected community leaders, and employees in order to communicate program information, including the ability to obtain and respond to feedback from these individuals.
• Knowledge on how to design and facilitate a change process, and the ability to build and work with groups and teams, planning and implementing change: skilled in group dynamics and conflict resolution.
• Organizational, time management, analytical, facilitation, and presentation skills to manage multi-disciplinary responsibilities in a timely and effective manner.

Typically attained by;

A Baccalaureate Degree in a recognized social services discipline or related field, and a minimum of five (5) years of work related experience in Child and Family Services.

Equivalencies may include

• A master's degree in a recognized social services discipline or related field, and a minimum of three (3) years of work related experience in Child and Family Services.
• A Diploma in a recognized social services discipline or related field, and a minimum of seven (7) years of work related experience in Child and Family Services. Training and mentoring experience would be an asset.

Additional Requirements

• The incumbent must successfully be appointed as a Child Protection Worker within the first six (6) months of employment and maintain it.

GNWT Inquiries

Inquiries Only:
Hay River HR Client Service Centre
Department of Finance
Government of the Northwest Territories
209 - 62 WOODLAND DRIVE
HAY RIVER, NT X0E 1G1
Tel [phone]
[e-mail]
Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.