Clerk-Receptionist

City of Greater Sudbury; Greater Sudbury; On-site; CAD 39,000 - 45,000; Part time

Job summary

City of Greater Sudbury is seeking a Clerk-Receptionist to handle front-desk duties, answer calls, and provide information and direction. The role supports the Division of Children and Social Services within Community Well-Being, reporting to the Coordinator for supervision.

The position requires a high school diploma, 6–12 months of related experience, and strong keyboarding, English communication skills, with French as an asset.

Qualifications

• Successful completion of Secondary School (Grade XII) Education.
• Six (6) months up to and including twelve (12) months of related experience.
• Satisfactory keyboarding skills (minimum 40 words per minute).
• Excellent use of English; verbally and in writing.
• French verbal and written skills an asset.
• Satisfactory health, attendance and former employment history.

Responsibilities

• Respond to general enquiries from clients, the general public and agencies and refer to appropriate contacts.
• Keep records as required. Arrange appointments and meetings as required.
• Receive, pick-up, file and/or distribute documents as required.
• Maintain filing system.
• Perform keyboarding and data entry.
• Organize, maintain and keep an inventory of stock forms and other office supplies.
• Review case files for retention of materials for archives and destroy outdated material as directed.
• Acquaint new employees and students with the Clerk-Receptionist job functions as required.
• Develop and maintain a thorough working knowledge of CGS's Safety Manual and the applicable Provincial Legislation listed therein.
• Perform other related duties as required.

Skills

Typing speed

Interpersonal skills

Office software

English proficiency

French (asset)

Education

High school diploma

Tools

Word processing

Information input systems

Administrative systems

Job description

Job Description

Section: Social Services

Division: Children and Social Services

Department: Community Well-Being

Initial Reporting Location: 199 Larch Street

Job Status: Limited Position

Estimated Probable Duration: Seven (7) months (may be extended)

Number of Vacancies: 1

Union Affiliation: CUPE 4705 Inside Unit

Hours of Work: 70 hours bi-weekly

Shift Work Required: No

Range of Pay: Group 6 - $28.02 to $32.94 per hour

The start date will follow the selection process.

Main Function: Receive persons in office, answer telephone calls, provide information and direction as required.

Characteristic: Under the direct supervision of the the Co-ordinator of Children and Social Services Administration.

Duties

• Respond to general enquiries from clients, the general public and agencies and refer to appropriate contacts.
• Keep records as required. Arrange appointments and meetings as required.
• Receive, pick-up, file and/or distribute documents as required.
• Maintain filing system.
• Perform keyboarding and data entry.
• Organize, maintain and keep an inventory of stock forms and other office supplies.
• Review case files for retention of materials for archives and destroy outdated material as directed.
• Acquaint new employees and students with the Clerk-Receptionist job functions as required.
• Develop and maintain a thorough working knowledge of CGS's Safety Manual and the applicable Provincial Legislation listed therein.
• Perform other related duties as required.

Note: The above duties are representative of a typical position and are not to be construed as all inclusive.

Qualifications

Education and Training

• Successful completion of Secondary School (Grade XII) Education.

Experience

• Six (6) months up to and including twelve (12) months of related experience.

Other Requirements

• Satisfactory keyboarding skills (minimum 40 words per minute).
• Ability to demonstrate interpersonal skills in dealing with the public in a courteous and effective manner.
• Demonstrate and proven ability related to microcomputer software and administrative systems (e.g. file maintenance, word processing, information input and retrieval).
• Excellent use of English; verbally and in writing.
• French verbal and written skills an asset.
• Satisfactory health, attendance and former employment history.
• Physical capability to operate a vehicle safely, possession of a valid driver’s licence and an acceptable driving record, will be considered an asset.

Competencies:

Competency Library - Level 1 Proficiency

Notice to Job Applicants: Definition of "Assets" on Job Postings - A number of Job Postings will contain items described as "assets" under the Qualifications heading. By way of definition, assets are qualifications which are not required but are deemed to enhance performance and therefore considered in the recruitment process.

This job is also being posted as a development opportunity. Should there be no fully qualified candidate for this position, a candidate who can be expected to meet the required qualifications within a reasonable period of time may be considered for this position as a development opportunity.

Development opportunity range of pay: $27.48 to $31.74 per hour. The successful candidate will be paid at the reduced range until the minimum qualifications have been met.

We must receive your resume before 11:59 p.m. on Monday, October 5, 2026.

All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.

Live outside Canada or new to Canada?

The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca)

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