Clerk/Receptionist

Fraser Health Authority; Burnaby; On-site; CAD 52,000 - 70,000; Part time

Benefits offered by this job

Vacation entitlements

Employer-paid benefits

Municipal pension plan

Maternity top-up

Transit subsidy

Job summary

Fraser Health Authority is seeking a Casual Clerk/Receptionist for the Maternity Clinic at Burnaby Hospital in Burnaby, BC. The role includes front-desk reception, patient scheduling, referrals, and data entry to support patient care.

We offer a competitive benefits package including vacation, employer-paid benefits, a defined municipal pension plan, maternity top-up, and transit subsidies. Join a growing health system that values respect and teamwork.

Qualifications

• Grade 12 and two years' recent related experience or an equivalent combination of education, training and experience.

Responsibilities

• Reception duties including answering calls, directing calls and taking messages.
• Schedule appointments and coordinate patient referrals to specialists and tests.
• Transcribe notes, data entry for patient registrations and MSP billing information.
• Maintain supplies, assist in preparing examination rooms, and support staff when needed.
• Participate in committees, attend meetings and perform other related duties as assigned.

Skills

Keyboarding speed

Medical terminology

Verbal communication

Written communication

Organizational skills

Interpersonal skills

Data entry

Education

Grade 12

Two years related experience

Job description

Salary

CAD $29.16 - $29.16 / hour

Job Summary

We are currently hiring for a Casual Clerk/Receptionist to join our Maternity Clinic at Burnaby Hospital located in Burnaby, B.C.

Connect with us!

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields. Fraser Health offers opportunities for career growth and advancement and competitive benefits, including but not limited, to:

• Start earning up to four weeks of vacation in your first year
• Comprehensive 100% employer paid benefits
• Immediate enrollment in a defined municipal pension plan
• Maternity top-up (eligibility requirements to qualify)
• 50% subsidy on TransLink passes

*Eligibility based on employment status

We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.

Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor.

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Responsibilities

Reporting to the Manager, Health Services, performs a variety of receptionist, secretarial and clerical duties; answers the telephone; directs calls and takes messages; schedules appointments; arranges patient referral to specialists, special tests and other care providers; types correspondence and reports; copies and assembles files/charts; transcribes patient notes; data entry for the purpose of patient registration, and MSP billing information for Teleplan System; prepares examination and treatment rooms; receives and codes payments into cash receipt journal and notifies manager of outstanding aged and rejected claims; maintains stationery and reference material; orientates new staff; participates on committees and attends meetings as required.

1. Provides desk reception, including handling telephone inquiries, scheduling appointments, arranging for patient referral to specialists, special tests, and other care providers.
2. Performs assigned clerical tasks, including typing, copying assembling and maintaining files/charts, and transcribing patient notes, correspondence, and reports.
3. Performs data entry for the purposes of patient registrations, MSP billing information for Teleplan System. Notifies Supervisor of outstanding aged and rejected claims, MSP Remittances and Adjustments.
4. Prepares examination and treatment rooms for patient visit, including instrument set-up.
5. Escorts patients to the appropriate examination room.
6. Receives payments from patients; codes payments into the cash receipts journal.
7. Assists in ordering, maintaining, receiving and checking supplies, equipment and reference material.
8. Participates in the orientation of new staff and students.
9. Reports unusual occurrences and risk management issues.
10. Participates on committees and attends meetings related to job duties.
11. Performs other related duties as assigned.

Qualifications

Education and Experience

Grade 12 and two years' recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities

• Ability to keyboard at 35 w.p.m.
• Knowledge of medical terminology.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.