Clerk III - Medical Clinic Receptionist

Shared Health-Soins Communs; Baldur; On-site; CAD 25,000 - 33,000; Part time

Job summary

Prairie Mountain Health is seeking a Casual Medical Clinic Receptionist for the Primary Health Care program in Baldur. The role involves front-desk reception, patient scheduling, referrals, data management, and support for physicians and staff within the Prairie Mountain Health Region.

The successful candidate will have Grade 12, a Medical Administration Certificate, and strong MS Office skills, medical terminology knowledge, and demonstrated ability to work independently while maintaining

Qualifications

• Grade 12 education is required.
• Medical Administration Certificate or equivalent combination of education and experience.
• Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), and Internet applications.
• Comprehensive understanding of medical terminology.
• Demonstrated organizational skills and ability to work independently.
• Demonstrated problem solving and decision-making skills.
• Flexibility to adapt in a changing environment.
• Ability to respect and promote confidentiality.

Responsibilities

• Provides prompt, courteous reception for the Medical Clinic, answers calls, screens and directs calls, and receives patients.
• Acts as liaison between the Medical Clinic and other services within the facility.
• Schedules patient appointments in a timely manner.
• Arranges referrals to other services and submits referral information.
• Sets up and maintains patient data files.
• Verifies client personal information and health information.
• Manages and maintains electronic and/or paper files.
• Transcribes dictation and prepares correspondence, minutes, and reports.
• Prepares routine reports and dispatches mail and faxes as required.
• Maintains statistical records per Prairie Mountain Health Region policies.
• Assists physicians for certain procedures as necessary.
• Submits documentation for Manitoba Health billing.
• Directs requests for personal health information to the privacy officer.
• Performs other duties as assigned.

Skills

Microsoft Office proficiency

Medical terminology

Organizational skills

Communication skills

Independent work

Adaptability

Confidentiality

Education

Grade 12 education

Medical Administration Certificate

Tools

Outlook

Word

Excel

Access

PowerPoint

Job description

City: Baldur

Employer: Prairie Mountain Health

Site: Prairie Mountain Health - Primary Health Care Program

Department / Unit: Primary Health Care

Union: MGEU

FTE: Casual

Anticipated Shift: Days

Daily Hours Worked: 7.75

Salary: As per collective agreement

Responsible to the Manager or designate and in consultation with the Medical Clinic healthcare providers, the Medical Clinic Receptionist functions as an essential part of the health care team. The Medical Clinic Receptionist performs and coordinates office/reception related activities for the Medical Clinic within the framework provided by the Prairie Mountain Health Region’s Mission, Vision, Values, policies and procedures, and in accordance with applicable legislation and standards.

Qualifications

• Grade 12 education (MB Standards)
• Recognized Medical Administration Certificate or equivalent combination of education and experience required.
• Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology
• Comprehensive understanding and knowledge of medical terminology required.
• Demonstrated organizational skills, and the ability to work independently
• Demonstrated problem solving and decision-making skills
• Demonstrated flexibility to facilitate changes in techniques and procedures in a changing environment
• Demonstrated knowledge and competence of skills and concepts related to the position
• Demonstrated communication skills
• Ability to respect and promote confidentiality
• Ability to perform the duties of the position on a regular basis
• Ability to respect and promote a culturally diverse population
• Ability to work effectively and maintain positive working relationships with co-workers, clients and within interdisciplinary team

Responsibilities

• Provides prompt, courteous reception for the Medical Clinic including answering the telephone, screening and directing calls, and receiving/directing patients.
• Acts as a liaison for information between the Medical Clinic and other services within the facility.
• Schedules patient Medical Clinic appointments in a timely manner, suitable to the patient and physician.
• Arranges for referrals to other services and submits referral information as appropriate.
• Sets up and maintains patient data files.
• Verifies client personal information, including personal health information and insuring agency (if applicable) with client file on each client visit.
• Manages and maintains electronic and/or paper files for the Medical Clinic.
• Transcribes dictation and prepares correspondence, minutes, and reports as required.
• Gathers information and prepares routine and periodic reports in accordance with established schedules.
• Prepares and dispatches mail, photocopying, and faxing as required.
• Prepares and maintains statistical records in accordance with the policies and procedures of the Prairie Mountain Health Region.
• Provides assistance to physicians for specific procedures as necessary.
• Prepares and submits documentation for Manitoba Health physician services billing including third party billing.
• Forwards all requests for personal heath information to designated privacy officer and in accordance with the Prairie Mountain Health Region.
• Other duties as assigned.

This position is subject to a Criminal Records Check (including vulnerable sector), Adult Abuse Registry Check, and a Child Abuse Registry Check. The successful candidate will be responsible for any services charges incurred.

PMH has an Indigenous Human Resource Initiative and is committed to increasing the representation of Indigenous people within all levels of our workforce. Indigenous applicants are encouraged to voluntarily self-identify as being of Indigenous descent in their cover letter and/or within their application form.

We thank all applicants that apply but only those candidates selected for an interview will be contacted.

HEALTH AND WELLNESS FOR ALL