Clerk II

Halton Healthcare; Oakville; On-site; CAD 39,000 - 48,000; Full time

Job summary

Halton Healthcare is seeking a Clerk for the Cancer Clinic at Oakville Trafalgar Memorial Hospital. You will handle daily registration, bookings, referrals triage, and data management to support Oncology clinics and align with CCO standards.

You will collaborate with the Cancer Clinic team, monitor wait times, and assist with orientation for new staff, ensuring accurate scheduling and high-quality patient experiences.

Qualifications

• 1 year recent clerical experience in a healthcare setting or a Medical Office Administration Diploma.
• Experience in outpatient cancer clinics is highly preferred.
• Minimum 30 WPM typing speed required.
• Medical Terminology certificate is required.
• Familiarity with scheduling standards in a Cancer Clinic setting is an asset.

Responsibilities

• Register and book appointments, coordinating flow for Oncology Clinics.
• Ensure clerical data reconciles with schedules and meets CCO reporting needs.
• Liaise with patients and triage referrals to meet wait-time targets.
• Collaborate with the Cancer Clinic team to promote quality patient care outcomes.
• Participate in unit orientation and perform other duties as required.

Skills

Interpersonal communication

Written and verbal communication

Critical thinking

Multitasking

Prioritization

Handling emotionally charged scenarios

Team collaboration

Education

Medical Office Administration Diploma

Medical Terminology certificate

Tools

Meditech

Microsoft Office (Outlook, Word, Excel)

Job description

• Shift Schedule (Hours are subject to change based on operational needs): Day/Evening - 7.5 hour shifts
• Employment Status: Permanent Full-time

Company Description

Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always!

At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do.

We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.

Halton Healthcaretakes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we arecommitted to being an innovative center of excellence in community hospital care.

Job Description

The Cancer Clinic at Oakville Trafalgar Memorial Hospital is a well-established program dedicated to providing comprehensive cancer care. It is located on the 2nd floor of the North Building.The Clerk will be responsible for the daily registration and bookings,appointment coordination, order entry, flow and clerical data management to support the various functional clerical responsibilities of Oncology Clinics, Systemic Clinics and other areas within the Program as required.Major responsibilities include collaboration with the program team in the coordination of patient scheduling according toCancer Care Ontario (CCO) standards, ensuring clerical data reconciles with appointments and schedules to meet the needs of CCO Activity Level Reporting, working with the Cancer Clinics Data Analyst to ensure data is clean prior to submission to CCO, liaising with patients, managing and triaging referrals for the clinical teams in order to meet CCO wait time targets.

• Working in collaboration with the Cancer Clinic team to ensure a high standard of quality patient care and experience is delivered
• Liaising and working with the Regional Cancer program to ensure satellite clinics are run efficiently and are scheduled appropriately
• Utilizes effective problem solving and conflict resolution skills in the ongoing promotion of quality care outcomes
• Participates in the unit orientation program for new staff
• Performs other duties consistent with the job classification as required

Qualifications

• One (1) year recent relevant clerical experience in a healthcare setting, or a recent Medical Office Administration Diploma from a recognized post-secondary institution
• Experience working in an outpatient cancer clinic setting highly preferred
• Minimum of 30 WPM typing speed required
• Medical Terminology certificate required
• Experience with Meditech software highly preferred
• Familiarity with scheduling standards in a Cancer Clinic setting is an asset
• Proficient in Microsoft office products, Outlook, Word, Excel preferred
• Demonstrable critical thinking skills, multi-tasking and prioritizing skills
• Ability to manage emotionally charged situations in a fast-paced environment
• Excellent interpersonal and written and oral communication skills
• Ability to work within a multidisciplinary team environment
• Satisfactory employment and attendance record

Additional Information

Hours:Monday - Friday; Days/Evening; 7.5 hour shifts (subject to change based on operational requirements)

Salary:$28.001 to $34.975 per hour

Date Posted: November 3, 2026

REF4372Z

Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are

Halton Healthcare is committed to providingaccommodations for applicants with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.

The Ontario Public Hospitals Actmandates that hospitals establish health surveillance programs for all individuals working within the hospital.This regulation requires proof of immunity for certain diseases and as a result, Halton Healthcare requires all new hires to receive pre-employment medical clearance by our Health, Safety & Wellness team, prior to their start date, as a condition of employment. This includes demonstrating compliance with Halton Healthcare’s Immunization Policies.

All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.