Clerk Department 2nd Front End-FT

Sobeys; New Glasgow; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Front End Second to support the front end manager in delivering operational excellence. This role focuses on leading a team, enhancing customer experiences, and ensuring compliance with policies. The successful candidate will thrive in a fast-paced environment, demonstrating strong leadership and communication skills. Join a company that values employee engagement and offers competitive compensation packages tailored to your role and location. If you're passionate about food and customer service, this opportunity is perfect for you.

Qualifications

• Ability to work independently in a fast-paced environment.
• Full knowledge of department operations and skills.

Responsibilities

• Support the front end manager in overall operations.
• Create engaging shopping experiences and enhance customer loyalty.
• Manage department personnel and ensure compliance with policies.

Skills

Communication Skills

Leadership

Inventory Management

Customer Service

Microsoft Office Suite

Education

High School Diploma

Job description

Front End Second - Sobeys New Glasgow (Westside)

Ready to Make an Impact?

Responsible for supporting the front end manager in the overall operation of the front end department, including providing management and leadership to Front End staff. Ensure operational excellence in retail merchandising, inventory management, and customer relations. Work closely with the Front End Manager to coach and develop the team to provide superior customer service and shopping experiences, tailored to the local market while achieving budgeted financial results. Actively contribute to an environment of employee and customer engagement.

Here’s where you’ll be focusing:

People Leadership

• Create a coaching and development culture for all department employees, embracing a passion for food.
• Manage department personnel, including scheduling, recruitment, performance management, and training.
• Communicate operational requirements and changes to front-end department employees.

Customer Offering

• Create an engaging shopping experience that enhances loyalty, sales, and profit.
• Provide excellent customer service to meet customer needs.
• Merchandise front end racks and fixtures, and manage product ordering.
• Order and maintain inventory.
• Process and resolve customer concerns and requests.
• Execute winning conditions and SMART initiatives.

Policy/Regulatory Adherence

• Ensure all applicable policies and procedures are communicated and followed.
• Maintain compliance with OH&S, Food Safety, and other regulatory requirements.

Financial

• Perform departmental administrative duties as required.
• Ensure efficient operation of the department to meet financial targets and KPIs.
• Balance cash according to company policies.
• Perform negative tracking procedures via Navistor and correct discrepancies.
• Manage payroll functions.

Personal/Professional Development

• Understand relevant company programs and attend necessary training.
• Stay informed on current industry trends.

Employee Engagement

• Support an environment of employee engagement and be recognized as an employer of choice.

Other Duties

• Coordinate maintenance and repairs of department equipment.
• Provide feedback for continuous improvement.
• Perform additional duties as requested by the company.

What you have to offer:

• Ability to work independently in a fast-paced environment.
• Excellent communication skills (oral and written).
• Full knowledge of department operations and skills.
• Proficient in Microsoft Office Suite.
• Knowledge of total store operations.
• High school diploma.
• Minimum of 18 months experience in the front-end department.

We offer competitive total compensation packages that vary by role and location. Salary estimates from external sources are for general comparison only and are not monitored for accuracy by our organization. We look forward to discussing specific compensation details with candidates selected for the next recruitment stages.

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodations at any stage.

Only those selected for interviews will be acknowledged, though we appreciate all responses.

We respectfully request no calls or unsolicited resumes from staffing agencies or the staffing industry.